2014 Ford Transit Connect Cargo Owner Manual Printing 1 - Page 323

MyFord Touch™ (If Equipped) Satellite Radio Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, press the bottom left corner of the touchscreen, then Press: 1. SIRIUS. 2. Options. SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and the audio system may mute. Terrain Station overload Satellite radio signal interfer- Your display may show ACQUIRING...to indicate the ence interference and the audio system may mute. Troubleshooting tips Radio display Cause Action Acquiring... Radio requires more than two seconds to produce audio for the selected channel. No action required. This message should disappear shortly. Sat Fault/SIRIUS System Failure. There is an internal module If this message does not or system failure present. clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. The channel is no longer available. Your subscription does not include this channel. Tune to another channel or choose another preset. Contact SIRIUS at 1-888539-7474 to subscribe to the channel, or tune to another channel. Invalid Channel. Unsubscribed Channel. 320 Tourneo Connect/Transit Connect (CHC) Canada/United States of America