2003 Pontiac Grand Am Owner's Manual - Page 332

2003 Pontiac Grand Am Manual

Page 332 highlights

The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB using the toll-free telephone number or write them at the following address: BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1804 00 Telephone: 1-800-955-51 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Off ices Pontiac encourages customers to call the toll-free number for assistance. If a U S . customer wishes to write to Pontiac, the letter should be addressed to Pontiac's Customer Assistance Center. This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. . - 7-3

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The
BBB
Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus
to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required
to
resort
to
this informal dispute resolution program prior to
filing a court action,
use
of the program
is
free of
charge
and
your
case will generally be
heard within
40
days.
If
you
do
not
agree
with the decision given in
your
case,
you
may
reject it and proceed with any other
venue
for
relief available to you.
You
may contact the
BBB using the toll-free telephone
number
or write them at the following address:
BBB
Auto
Line
Council of Better
Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203-1804
Telephone: 1-800-955-51
00
This program
.
-
is available in all
50
states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and
other factors. General
Motors reserves the
right
to
change eligibility limitations and/or discontinue
its participation in this
program.
Customer
Assistance
for
Text
Telephone (TTY) Users
To assist customers
who are deaf, hard of hearing, or
speech-impaired and who
use Text Telephones (TTYs),
Pontiac has TTY
equipment available at its Customer
Assistance Center. Any
TTY user can communicate
with Pontiac by dialing: 1 -800-833-PONT (7668).
(TTY users in Canada can dial 1-800-263-3830.)
Customer
Assistance
Off
ices
Pontiac encourages
customers to call the toll-free
number
for assistance. If a
US.
customer
wishes
to
write to Pontiac, the letter should be
addressed
to
Pontiac’s Customer Assistance Center.
7-3