Aastra 5380ip User Manual Aastra 5380/5380ip (Office 80/80IP) - Page 79

Personal Key, Queue, Display, Display symbols and LEDs

Get Aastra 5380ip PDF manuals and user guides View all Aastra 5380ip manuals
Add to My Manuals
Save this manual to your list of manuals

Page 79 highlights

Operator Console ■ Personal Key Once your system administrator has configured your phone as operator console, your Personal Key is also configured. The Personal key allows the Operator Console to act as an ordinary user. In other words, you can use this key to make personal calls. Incoming calls to your personal phone number are routed to the Personal key. The position of this key can freely be chosen by your system administrator. Calls to the Personal key always have the highest priority. If there are calls simultaneously on a line key and the Personal key, picking up the handset automatically answers the call to the Personal key. To answer the call to the line key instead, you need to press the line key. While you are making a call on a line key, you cannot be reached on your personal phone number and callers obtain the busy tone. ■ Queue With an Operator Console several calls can be received at the same time without it being "busy". However, the Operator Console user can only process one call at a time. If all your line keys are busy, all further calls are routed to a queue and listed on the display. The Operator Console can handle up to ten calls simultaneously via its keys; however, there may well be more calls waiting in the queue. A call is put through to a Line key as soon as the Line key becomes free. ■ Display, Display symbols and LEDs The LEDs next to the Line keys and the Personal key indicate the origin and status of a call. If a 2-company system was configured, the display shows whether the call is intended for company A or B (see chapter "Making calls to a two-company system", page 87). A red LED signals an external call; a green LED, an internal call. A line key uses all 3 levels for information display: • Level 1: Caller's name or call number (depending on the system configuration). • Level 2: Caller's name or call number (depending on the system configuration). • Level 3: Time of call. • External call (one-company system) • Internal call (one-or-two-company system) • External call forwarded to operator console (one-company system) • Internal call forwarded to operator console • Red-flashing (external) • Green-flashing (internal) • Red-flashing (external) • Green-flashing (internal) eud-0850/2.1 - I7.7 - 10.2008 79

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
Operator Console
79
eud-0850/2.1 — I7.7 — 10.2008
■
Personal Key
Once your system administrator has configured your phone as operator console, your Personal
Key is also configured.
The Personal key allows the Operator Console to act as an ordinary user. In other words, you can
use this key to make personal calls. Incoming calls to your personal phone number are routed
to the Personal key. The position of this key can freely be chosen by your system administrator.
Calls to the Personal key always have the highest priority. If there are calls simultaneously on a
line key and the Personal key, picking up the handset automatically answers the call to the Per-
sonal key. To answer the call to the line key instead, you need to press the line key.
While you are making a call on a line key, you cannot be reached on your personal phone
number and callers obtain the busy tone.
■
Queue
With an Operator Console several calls can be received at the same time without it being "busy".
However, the Operator Console user can only process one call at a time. If all your line keys are
busy, all further calls are routed to a queue and listed on the display.
The Operator Console can handle up to ten calls simultaneously via its keys; however, there may
well be more calls waiting in the queue. A call is put through to a Line key as soon as the Line
key becomes free.
■
Display, Display symbols and LEDs
The LEDs next to the Line keys and the Personal key indicate the origin and status of a call. If a
2-company system was configured, the display shows whether the call is intended for company
A or B (see chapter
"Making calls to a two-company system"
, page
87
).
A red LED signals an external call; a green LED, an internal call.
A line key uses all 3 levels for information display:
•
Level 1: Caller’s name or call number (depending on the system configuration).
•
Level 2: Caller’s name or call number (depending on the system configuration).
•
Level 3: Time of call.
•
External call (one-company system)
•
Internal call (one-or-two-company system)
•
Red-flashing (external)
•
Green-flashing (internal)
•
External call forwarded to operator console
(one-company system)
•
Internal call forwarded to operator console
•
Red-flashing (external)
•
Green-flashing (internal)