Aastra 9133i 9133i User Guide - Page 31

Handling Calls Handling Calls When you are connected to a call, you can use the hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold When you place a call on hold, only your phone can retrieve the call. IP Phone UI To place a call on hold: 1. Connect to the call (if not already connected). O 2. Press the Hold key. Call held Jun 8 2:55pm The line/call appearance light will begin to flash slowly and after a short time the phone will beep softly to remind you that you still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone. NOTE: The phone will not beep to remind you that you still have a call on hold if you are connected to another call. When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected. Automatic Hold When juggling between calls, you do not have to press the hold John 1051 01:17 button to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call appearance button where that call is being N held. Press to disconnect the call. Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call rings back to your extension. 9133i IP Phone User Guide 25