Aastra 9133i 9133i User Guide - Page 47

Troubleshooting Solutons - setup

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Troubleshooting Solutons Troubleshooting Solutons Why is my display blank? Ensure that power is being provided to your phone. Make sure your phone is plugged into a power source. Why is my speakerphone not working? If you press the d /f button and the speaker light flashes and you do not hear dial tone through the speaker phone, the Set Audio option in the phone's Options list has been set up for headset use. Press d /f a second time and if the light goes out, the phone has been set up to be used only with a headset or handset. If the light stays on steady and you hear dial tone, the phone has been set up so that you can alternate between the speakerphone and the headset by pressing d /f . See the section "Customizing your phone" in the 9133i Installation Guide for instructions on how to change the Set Audio option. Why can't I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the "Installation and Setup" section in the Aastra 9133i Installation Guide provided with your phone. Why doesn't my phone ring? Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on-hook and idle. For more information, refer to the "Adjusting Volume section" in the Aastra 9133i Installation Guide provided with your phone. Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide "Visual" Message Waiting service for this function to work. Check with your system administrator for more information. How do I find the IP address of my phone? Instructions on where to find the IP address of your phone can be found in this guide in the section, "Finding Your Phone's IP Addres" on page 5. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI I 1. Press on the phone to enter the Options List. 2. SperelescstUUse. r Password and U. 3. Enter the current user password and press U. 4. Enter the new user password and press U 5. Re-enter the new user password and press . A message, "Password Changed" displays on the screen. 9133i IP Phone User Guide 41

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9133i IP Phone User Guide
41
Troubleshooting Solutons
Troubleshooting Solutons
Why is my display blank?
Ensure that power is being
provided to your phone. Make sure
your phone is plugged into a
power source.
Why is my speakerphone
not working?
If you press the
d
/
f
button
and the speaker light flashes and
you do not hear dial tone through
the speaker phone, the Set Audio
option in the phone’s Options list
has been set up for headset use.
Press
d
/
f
a second time and if
the light goes out, the phone has
been set up to be used only with a
headset or handset. If the light
stays on steady and you hear dial
tone, the phone has been set up so
that you can alternate between the
speakerphone and the headset by
pressing
d
/
f
. See the section
“
Customizing your phone
” in
the
9133i Installation Guide
for
instructions on how to change
the Set Audio option.
Why can’t I get a dial tone?
Check for any loose connections
and that the phone has been
installed properly. For installation
instructions, please refer to the
“
Installation and Setup
” section in
the
Aastra 9133i Installation Guide
provided with your phone.
Why doesn’t my phone ring?
Check the ring volume on your
phone. It may be turned down or
turned off. To adjust the ringer
volume setting, press the volume
button when the phone is on-hook
and idle. For more information,
refer to the “
Adjusting Volume
section
” in the
Aastra 9133i
Installation Guide
provided with
your phone.
Why is the light not coming on
with a new Voice Mail Message?
Your phone system or service
provider must provide “Visual”
Message Waiting service for this
function to work. Check with
your system administrator for
more information.
How do I find the IP address of
my phone?
Instructions on where to find
the IP address of your phone can
be found in this guide in the sec-
tion,
"Finding Your Phone’s IP
Addres"
on
page 5
.
How do I change my user
password?
You can change the user password
from the IP phone UI or the Aastra
Web UI.
1.
Press
I
on the phone to
enter the Options List.
2.
Select
User Password
and
press
U.
3.
Enter the current user password
and press
U.
4.
Enter the new user password
and press
U.
5.
Re-enter the new user password
and press
U
.
A message, "Password
Changed" displays on the
screen.
IP Phone UI