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Aastra 9133i 9133i User Guide - Page 48

Why does my phone display, Bad Encrypted Config?, How do I restart the IP phone?

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Troubleshooting Solutons Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: By default, the user name is "user" (all lowercase) and the password field is left blank. If you have forgotten your password, contact your system administrator for assistance. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click changes. to save your For information on how to access the Aastra Web UI, go to the section "Accessing the Aastra Web UI" on page 5. Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Report this error to your system administrator. How do I restart the IP phone? IP Phone UI I 1. Press the button on the phone to enter the Option List. V 2. Use the key to scroll down U the list of options to Phone Sta- tus and press the key to select. V 3. Press the key to scroll to the Restart Phone option. U 4. Press the key to confirm and restart the phone. If you do not T wish to restart your phone, press the key to cancel. Note: Your phone will be out of service temporarily during the restart and downloading process. Aastra Web UI 1. Click on Operation->Reset. 2. Click . 3. Click OK at the confirmation prompt. 42 9133i IP Phone User Guide

Section	Page
About This Guide	7
Documentation	7
Introduction	7
Phone Features	7
Requirements	8
Installation and Setup	8
Getting Started	9
When You First Plug in Your Phone	9
Updating Your Phone	9
Start up Screens	9
Incomplete Config.	9
No Service	9
Setting Your Options	10
Aastra Web UI	11
Finding Your Phone’s IP Addres	11
Accessing the Aastra Web UI	11
Status	11
Operation	12
Basic Settings	12
User Password	12
Using Your Phone	13
Hard Keys	13
Navigation Arrow Keys	13
Multiple Line and Call Appearances	14
Programmable Keys	15
Setting a Line Key	15
Setting a Speeddial Key	15
Entering a Name/Number for Speeddial Key	16
Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial key	17
Setting a \	17
Setting a \	18
Setting a \	18
Setting a \	20
Setting an \	20
Accessing the XML Service	21
Setting \	21
Configuring Park/Pickup	22
Using the Park Call/Pickup Parked Call Feature	22
Editing a Programmable Key	23
Deleting a Programmable Key	24
Restarting your phone	25
Making Calls	26
Dialing a Number	26
Using Handsfree Speakerphone	26
Using a Headset	26
Advanced Volume Controls for the Headset Mic	26
Making and Receiving Calls Using a Headset	27
Incoming Intercom Calls	27
Redial	28
Accessing the Redial List	28
Deleting from the Redial List	29
Mute	29
Receiving Calls	30
Answering an Incoming Call	30
Sending an Incoming Call to Voicemail	30
Handling Calls	31
Placing a Call on Hold	31
When on Hold	31
Automatic Hold	31
Transferring Calls	31
Blind Transfer	31
Consultive Transfer	32
To transfer a call to another extension:	32
Conferencing Calls	32
To create a conference call	32
To conference two calls you are already connected to	33
Ending Calls	33
Managing Calls	34
Directory List	34
Accessing Your Directory	34
Saving Numbers and Names to the Directory	34
Saving from the Display	34
Saving from Hard keys to the Directory	35
Entering a New Number and Name into the Directory	35
Editing in Directory	35
Deleting Items from Directory	36
Callers List	37
Caller’s List Screen Display	37
Accessing the Callers List	38
Editing in the Callers List	38
Deleting from the Callers List	38
Call Forwarding	39
Setting Call Forwarding	40
Additional Features	42
Suppress DTMF Playback	42
Configuring Suppression of DTMF Playback	42
Ring Tones and Tone Sets	43
Ring Tones	43
Ring Tone Sets	43
Configuring Ring Tones and Tone Sets	44
Stuttered Dial Tone	45
Configuring Stuttered Dial Tone	45
Call Waiting Tone	45
Configuring Call Waiting Tone	45
Language	46
Setting Language	46
Troubleshooting Solutons	47
Why is my display blank?	47
Why is my speakerphone not working?	47
Why can’t I get a dial tone?	47
Why doesn’t my phone ring?	47
Why is the light not coming on with a new Voice Mail Message?	47
How do I find the IP address of my phone?	47
How do I change my user password?	47
Why does my phone display \	48
How do I restart the IP phone?	48