Apple MA978LL Features Guide - Page 57

If you want to disconnect iPod nano, but you see the message Connected or Sync

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Page 57 highlights

To charge the battery, connect iPod nano to a USB 2.0 on your computer. Connecting iPod nano to a USB port on your keyboard won't charge the battery, unless your keyboard has a high-powered USB 2.0 port.  Try the 5 Rs, one by one, until iPod nano responds. If you want to disconnect iPod nano, but you see the message "Connected" or "Sync in Progress"  If iPod nano is syncing music, wait for it to complete.  Select iPod nano in the iTunes source list and click the Eject (C) button.  If iPod nano disappears from the list of devices in the iTunes source list, but you still see the "Connected" or "Sync in Progress" message on the iPod nano screen, disconnect iPod nano.  If iPod nano doesn't disappear from the list of devices in the iTunes source list, drag the iPod nano icon from the desktop to the Trash (if you're using a Mac) or, if you're using a Windows PC, eject the device in My Computer or click the Safely Remove Hardware icon in the system tray and select iPod nano. If you still see the "Connected" or "Sync in Progress" message, restart your computer and eject iPod nano again. If iPod nano isn't playing music  Make sure the Hold switch isn't set to HOLD.  Make sure the headphone connector is pushed in all the way.  Make sure the volume is adjusted properly. A maximum volume limit might have been set. You can change or remove it by using Settings > Volume Limit. See "Setting the Maximum Volume Limit" on page 29.  iPod nano might be paused. Try pressing the Play/Pause button.  Make sure you're using iTunes 7.4 or later (go to www.apple.com/ipod/start). Songs purchased from the iTunes Store using earlier versions of iTunes won't play on iPod nano until you upgrade iTunes.  If you're using the iPod Universal Dock, make sure the iPod nano is seated firmly in the Dock and make sure all cables are connected properly. If you connect iPod nano to your computer and nothing happens  Make sure you have installed the latest iTunes software from www.apple.com/ipod/start.  Try connecting to a different USB port on your computer. Note: A USB 2.0 port is recommended to connect iPod nano. USB 1.1 is significantly slower than USB 2.0. If you have a Windows PC that doesn't have a USB 2.0 port, in some cases you can purchase and install a USB 2.0 card. For more information, go to www.apple.com/ipod.  iPod nano might need to be reset (see page 56). Chapter 6 Tips and Troubleshooting 57

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Chapter 6
Tips and Troubleshooting
57
To charge the battery, connect iPod nano to a USB 2.0 on your computer. Connecting
iPod nano to a USB port on your keyboard won’t charge the battery, unless your
keyboard has a high-powered USB 2.0 port.
Â
Try the 5 Rs, one by one, until iPod nano responds.
If you want to disconnect iPod nano, but you see the message “Connected” or “Sync
in Progress”
Â
If iPod nano is syncing music, wait for it to complete.
Â
Select iPod nano in the iTunes source list and click the Eject (
C
) button.
Â
If iPod nano disappears from the list of devices in the iTunes source list, but you still
see the “Connected” or “Sync in Progress” message on the iPod nano screen,
disconnect iPod nano.
Â
If iPod nano doesn’t disappear from the list of devices in the iTunes source list, drag
the iPod nano icon from the desktop to the Trash (if you’re using a Mac) or, if you’re
using a Windows PC, eject the device in My Computer or click the Safely Remove
Hardware icon in the system tray and select iPod nano. If you still see the
“Connected” or “Sync in Progress” message, restart your computer and eject
iPod nano again.
If iPod nano isn’t playing music
Â
Make sure the Hold switch isn’t set to HOLD.
Â
Make sure the headphone connector is pushed in all the way.
Â
Make sure the volume is adjusted properly. A maximum volume limit might have
been set. You can change or remove it by using Settings > Volume Limit. See “Setting
the Maximum Volume Limit” on page 29.
Â
iPod nano might be paused. Try pressing the Play/Pause button.
Â
Make sure you’re using iTunes 7.4 or later (go to www.apple.com/ipod/start). Songs
purchased from the iTunes Store using earlier versions of iTunes won’t play on
iPod nano until you upgrade iTunes.
Â
If you’re using the iPod Universal Dock, make sure the iPod nano is seated firmly in
the Dock and make sure all cables are connected properly.
If you connect iPod nano to your computer and nothing happens
Â
Make sure you have installed the latest iTunes software from
www.apple.com/ipod/start.
Â
Try connecting to a different USB port on your computer.
Note:
A USB 2.0 port is recommended to connect iPod nano. USB 1.1 is significantly
slower than USB 2.0. If you have a Windows PC that doesn’t have a USB 2.0 port, in
some cases you can purchase and install a USB 2.0 card. For more information, go to
www.apple.com/ipod.
Â
iPod nano might need to be reset (see page 56).