Binatone SM 300 User Guide - Page 27

Troubleshooting

Page 27 highlights

Troubleshooting "Call failed" appears Check dialled number is correct, with full area code SIM card fitted - only Some SIM cards are thinner than others. Lightly press the makes emergency call SIM card holder to ensure a proper contact is made. The mobile phone display is blank (screen off), The phone is switched off. Press Power On/Off for 3 seconds to switch it on again. Calling outside your own country If you are away from your network provider, your phone may link with another GSM network. Contact your network provider for additional costs incurred using the phone abroad. Can an emergency call be made without a signal or credit? You cannot make a call if the phone has no signal. If your display says Limited Service or SOS, the phone cannot receive a signal from your network, or has run out of credit, so can only call the emergency number 112 (or 999). You can call 112 (or 999) if there is no credit on your phone. How can reception be improved? If the signal is weak, try another location to make or continue with a call, e.g. when indoors move towards a window. Reception is often poor in elevators, tunnels or underground railways and car parks. Can I suppress / If you want withhold your phone telephone number, you will withhold my telephone need to check with your service provider. (This network number? service may not be available) a l e i displayed, unit does not respond. Press the * key to unlock the keypad. What is the MSC no.? A number for the short message service usually stored on the SIM card by the operator and should not need to be entered or changed. When do I start to incur call charges? Charges start when a call connects to a person or an answering machine. There is no charge for writing or receiving an SMS, only when sending an SMS, and none for using phone features e.g. alarm clock. Did I successfully send my SMS? If your SMS is in the SMS Outbox then it was OK, or you can get confirmation afterthe SMS is delivered - set Delivery report from. Messages-Settings-Common settings - or contact your operator for details. 26 http://www.binatoneglobal.com

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Troubleshooting
"Call
failed"
appears
Check
dialled
number
is
correct,
with
full
area
code
SIM
card
fitted
only
makes
emergency
call
The
mobile
phone
display
is
blank
(screen
off),
Calling
outside
your
own
country
Can
an
emergency
call
be
made
without
a
signal
or
credit?
How
can
reception
be
improved?
Can
I
suppress
/
withhold
my
telephone
number?
Some
SIM
cards
are
thinner
than
others.
Lightly
press
the
SIM
card
holder
to
ensure
a
proper
contact
is
made.
The
phone
is
switched
off.
Press
Power
On/Off
for
3
seconds
to
switch
it
on
again.
If
you
are
away
from
your
network
provider,
your
phone
may
link
with
another
GSM
network.
Contact
your
network
provider
for
additional
costs
incurred
using
the
phone
abroad.
You
cannot
make
a
call
if
the
phone
has
no
signal.
If
your
display
says
Limited
Service
or
SOS,
the
phone
cannot
receive
a
signal
from
your
network,
or
has
run
out
of
credit,
so
can
only
call
the
emergency
number
112
(or
999).
You
can
call
112
(or
999)
if
there
is
no
credit
on
your
phone.
If
the
signal
is
weak,
try
another
location
to
make
or
continue
with
a
call,
e.g.
when
indoors
move
towards
a
window.
Reception
is
often
poor
in
elevators,
tunnels
or
underground
railways
and
car
parks.
If
you
want
withhold
your
phone
telephone
number,
you
will
need
to
check
with
your
service
provider.
(This
network
service
may
not
be
available)
a
l
e
i
displayed,
unit
does
not
respond.
Press
the
*
key
to
unlock
the
keypad.
What
is
the
MSC
no.?
When
do
I
start
to
incur
call
charges?
Did
I
successfully
send
my
SMS?
A
number
for
the
short
message
service
usually
stored
on
the
SIM
card
by
the
operator
and
should
not
need
to
be
entered
or
changed.
Charges
start
when
a
call
connects
to
a
person
or
an
answering
machine.
There
is
no
charge
for
writing
or
receiving
an
SMS,
only
when
sending
an
SMS,
and
none
for
using
phone
features
e.g.
alarm
clock.
If
your
SMS
is
in
the
SMS
Outbox
then
it
was
OK,
or
you
can
get
confirmation
afterthe
SMS
is
delivered
set
Delivery
report
from
.
Messages
-Settings
-Common
settings
-
or
contact
your
operator
for
details.
26