Bissell ProHeat 2X Upright Carpet Cleaner 1383 User Guide - Page 16

Troubleshooting Problem Possible causes Built-in heater ready light does not illuminate The heater switch is not turned ON ( I ) The power switch is not turned ON ( I ) WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Remedies Turn the heater switch ON ( I ) Both switches must be ON ( I ) to activate the heater ready light Reduced spray or no spray Water tank may be empty Fill heavy duty bladder with hot tap water Tank may not be seated completely Turn power OFF (0). Remove and reseat tank Pump may have lost prime. Turn power OFF (0) and then back ON (I). Wait one minute, then depress trigger The belt is off or broken DirtLifter® PowerBrush does not turn The unit is in the upright position Circuit breaker on machine may have tripped Turn power OFF ( O ) and unplug unit from outlet. Follow instructions on page 15 Brushes only rotate when unit is reclined using the detent pedal Turn the machine OFF ( O ) and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine in to reset circuit breaker Cleaner not picking up solution ReadyTools dial may be at wrong Set ReadyTools dial to either FLOOR setting CLEANING or TOOLS setting Tank may not be seated properly Pick up both the 2-in-1 water and formula tank and reseat it to fit snugly on the unit Tank may not be assembled properly Check to make sure the "lip" of the nozzle is securely hooked into the groove on bottom of Tank (see page 7) Solution or 2-in-1 water tank is empty Check fluid levels in heavy duty bladder 2-in-1 water tank has picked up Empty 2-in-1 water tank. Refill heavy maximum dirty water and red float duty bladder with clean hot tap water door has closed. and 2X formula and replace. Red float "door" in the tank may have closed as a result of bumping an object or moving machine back and forth too quickly Turn the machine OFF ( O ), allowing red float door to release into the open position. Turn unit back ON ( I ) to continue cleaning. Be sure your forward and backward strokes are done at a slower pace. Red lint screen in tank is dirty Remove red lint screen, clean and replace. Please do not return this product to the store. Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. www.bissell.com 16 800.237.7691