Blackberry PRD-10459-003 Administration Guide - Page 350
Steps, RestartAgentsOnCrash, Value data, MaxAgentRestartPerDay, MaxAgentLaunchesPerDay
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Administration Guide How the BlackBerry Controller monitors the BlackBerry Enterprise Server components Task Change how the BlackBerry Controller restarts the BlackBerry Messaging Agent. Steps a. Create a DWORD value that is named RestartAgentsOnCrash. b. Double-click the new DWORD value. c. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry Messaging Agent if the BlackBerry Messaging Agent stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Messaging Agent if the BlackBerry Messaging Agent stops responding, type 1. Change the maximum number of times that the BlackBerry Messaging Agent restarts daily. a. Create a DWORD value that is named MaxAgentRestartPerDay. b. Double-click the new DWORD value. c. In the Value data field, type a value. The default maximum number of restarts that can occur daily is ten. Change the maximum number of a. Double-click MaxAgentLaunchesPerDay. times that the BlackBerry Controller requests IBM® Lotus® b. In the Value data field, type a value. Domino® to restart the BlackBerry The default maximum number of requests that can occur daily is Messaging Agent daily. 100. Change the number of minutes that the BlackBerry Controller waits for NSD to finish if it is running when the BlackBerry a. Double-click WaitForNSDToComplete. b. In the Value data field, type a value. The default number of minutes is 30. Controller tries to restart IBM Lotus Domino and the BlackBerry Messaging Agent. Change the maximum number of missed health checks that can occur before the BlackBerry Messaging Agent restarts. a. Create a DWORD value that is named WaitToRestartAgentOnHung. b. Double-click the new DWORD value. c. In the Value data field, type a value that is greater than four, which provides the BlackBerry Controller with sufficient time to monitor thread health checks before the BlackBerry Controller restarts the BlackBerry Messaging Agent. The default value is 6. Health checks occur every ten minutes. If a health check does not receive a response from the thread that that the BlackBerry Controller monitors, the BlackBerry Enterprise Server tracks the missed health check in the BlackBerry Messaging Agent log file as the wait count. 348
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