Blackberry PRD-10459-003 Administration Guide - Page 50

Administration Guide Deactivating BlackBerry devices that do not have IT policies applied 2. Click Manage IT policies. 3. Click Preview resolved IT policies. 4. Select two or more IT policies. 5. Click Preview. View the resolved IT policy rules that are assigned to a user account If a user account belongs to multiple groups, and you assign a different IT policy to each group, the BlackBerry® Enterprise Server resolves conflicting IT policies or IT policy rule settings using the reconciliation method that you select in the BlackBerry Administration Service. You can view the results of the IT policy reconciliation and the settings that the BlackBerry Enterprise Server resolves for each rule in the BlackBerry Administration Service. If an IT policy rule is not conflicting in the multiple IT policies that were applied to the user account, the preview does not display the IT policy rule. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the display name for a user account. 5. On the Policies tab, in the Resolved IT Policy name section, click the name of the IT policy. Deactivating BlackBerry devices that do not have IT policies applied To prevent BlackBerry® devices that do not have IT policies applied to them from remaining active on a BlackBerry® Enterprise Server, you can change the Disable users with unapplied IT policy option to True. The Disable user time limit (hours) option specifies the amount of time that BlackBerry devices can be active on a BlackBerry Enterprise Server without having an IT policy applied to the BlackBerry devices. If you change the Disable users with unapplied IT policy option to True, by default, the BlackBerry Enterprise Server sends the IT policy to the BlackBerry devices every 30 minutes until the BlackBerry devices apply the IT policy or the time limit expires. If the time limit expires, the BlackBerry Enterprise Server deactivates the BlackBerry device PINs. The permitted range for this option is 0 hours to 8760 hours. If you specify 0 hours, BlackBerry devices deactivate when the IT policy cannot apply automatically. Deactivate BlackBerry devices that do not have IT policies applied 1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Policy. 2. Click the instance that you want to change. 3. In the Disable Users with Unapplied IT Policy drop-down list, click True. 48