Bosch HGS7052UC Use & Care Manual - Page 40

Service

Page 40 highlights

1. Read the WARNING above. 2. Turn off power at the main power supply (fuse or breaker box). 3. Remove the lens by unscrewing it. 4. Remove the light bulb from its socket by unscrewing it. 5. Replace the bulb with a new 40 watt appliance bulb. Avoid touching the bulb with fingers, as oils from hands can damage the bulb when it becomes hot. 6. Screw the lens back on. 7. Turn power back on at the main power supply (fuse or breaker box). Service Before Calling Service Use these suggestions before calling for service to avoid service charges Troubleshooting Charts The Cooktop Table 11: Cooktop Troubleshooting Chart Cooktop Problem Cooking results are not what was expected. Water takes too long to boil Burners click continuously Burners click intermittently Surface burners do not light Possible Causes and Suggested Solutions • The cooktop is not level. Adjust leveling legs on bottom of range. • Cooking pan is not the appropriate size or type. See "Cookware Selection Guide". • Time to boil can vary greatly depending on environmental conditions. See "Boiling Water" on page 23 for tips to decrease time to boil. • Knob(s) are in the "light" position. Turn knobs to the "OFF" position or to desired flame setting. • Moisture has accumulated inside the ignitor. Turn both front burners to the highest setting for 15-20 minutes then turn to OFF. • Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas supply to the house is not shut off. • Unit is not hooked up to the gas supply. Call gas company. • Plug is not completely inserted into outlet or the house wiring is incorrect. Check the power supply, verify that the unit is grounded with the correct polarity, make sure the unit is plugged in. • Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/ or replace fuse. • Burner ports are clogged. Turn the cooktop off and allow the burners to cool. Remove burner caps and use a stiff nylon bristle toothbrush to push debris through burner ports. • Misaligned burner cap. Verify that burner caps are properly positioned over burners. • Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry before using. Check for burned-on food or grease. See cleaning recommendations. Burner will not light if ignitor is wet, damaged or dirty. English 38

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English 38
1.
Read the WARNING above.
2.
Turn off power at the main power supply (fuse or breaker box).
3.
Remove the lens by unscrewing it.
4.
Remove the light bulb from its socket by unscrewing it.
5.
Replace the bulb with a new 40 watt appliance bulb. Avoid touching the bulb
with fingers, as oils from hands can damage the bulb when it becomes hot.
6.
Screw the lens back on.
7.
Turn power back on at the main power supply (fuse or breaker box).
Before Calling Service
Use these suggestions before calling for service to avoid service charges
Troubleshooting Charts
The Cooktop
Service
Table 11: Cooktop Troubleshooting Chart
Cooktop Problem
Possible Causes and Suggested Solutions
Cooking results are not what
was expected.
The cooktop is not level. Adjust leveling legs on bottom of range.
Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”.
Water takes too long to boil
Time to boil can vary greatly depending on environmental conditions. See “Boiling
Water” on page 23 for tips to decrease time to boil.
Burners click continuously
Knob(s) are in the “light” position. Turn knobs to the ”OFF” position or to desired
flame setting.
Burners click intermittently
Moisture has accumulated inside the ignitor. Turn both front burners to the highest
setting for 15-20 minutes then turn to OFF.
Surface burners do not light
Gas is turned off. Make sure the gas shut-off valve is in the ON position and the gas
supply to the house is not shut off.
Unit is not hooked up to the gas supply. Call gas company.
Plug is not completely inserted into outlet or the house wiring is incorrect. Check
the power supply, verify that the unit is grounded with the correct polarity, make
sure the unit is plugged in.
Circuit breaker is tripped. Check circuit breaker and reset if necessary. Check and/
or replace fuse.
Burner ports are clogged. Turn the cooktop off and allow the burners to cool.
Remove burner caps and use a stiff nylon bristle toothbrush to push debris through
burner ports.
Misaligned burner cap. Verify that burner caps are properly positioned over burn-
ers.
Ignitor is wet, damaged or dirty. Check ignitor for moisture. If wet, allow to air dry
before using. Check for burned-on food or grease. See cleaning recommendations.
Burner will not light if ignitor is wet, damaged or dirty.