Bosch SHE43P02UC Use and Care Manual - Page 27

Statement, Product, Warranty - canada

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4 Statement of Limited Product Warranty What this Warranty Covers & Who it Applies to: The limited warranty provided by BSH Home Appliances ("Bosch") in this Statement of Limited Product Warranty applies only to Bosch dishwashers ("Product") sold to you, the first using purchaser, provided that the Product was purchased: (1) for your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes; (2) new at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use; and (3) within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply only to the first purchaser of the Product and are not transferable. • Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall. How Long the Warranty Lasts: Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty five (365) days (i.e., 1 yea r) from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. Labor and shipping costs are included in this basic coverage. Extended Limited Warranty: warranties: Bosch also provides these additional limited • 2 Year Limited Warranty: Bosch will repair or replace any component that proves to be defective in materials or workmanship (excludes labor charges). • 5 Year Limited Warranty on Electronics: Bosch will repair or replace any Bosch microprocessor proves to be defective in materials charges). or printed circuit board if it or workmanship (excludes labor • 5 Year Limited Warranty on Dish Racks: Bosch will replace the upper or lower dish rack (excluding rack components), if the rack proves defective in materials or workmanship (excludes labor charges). • Lifetime Warranty against Stainless Steel Rust Through: Bosch will replace your dishwasher with the same model or a current model that is substantially equivalent or better in functionality, if the inner liner should rust through (excludes labor charges). Bosch will replace the stainless steel door if the door should rust through (excludes labor charges). The foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. Repair/Replace as Your Exclusive Remedy: During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch's sole discretion, for an additional charge). All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch's sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch-authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use an un-authorized servicer; Bosch will have no responsibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized service provider work on your Product THIS WARRANTY WILL AUTOMATICALLY BECOMENULL AND VOID. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch's opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Out of Warranty Product: Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired. Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following: (1) use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels); (2) any party's willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the appliance's internal workings); (3) adjustment, alteration or modification of any kind; (4) a failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations; (5) ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product; and (6) any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God. In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are scratches, nicks, minor dents, and cosmetic damages on external surfaces and exposed parts; Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/ flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses. TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty officer of BSH. shall be effective unless authorized in writing by an How to Obtain Warranty Service: TO OBTAIN WARRANTY SERVICEFOR YOUR PRODUCT,YOU SHOULD CONTACTTHE NEARESTBOSCHAUTHORIZED SERVICECENTER, OR CALL 800-944-2904, or write Bosch at: BSH Home Appliances- 5551 McFadden Avenue, Huntington Beach, CA 92649 / 27

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4
Statement
of
Limited
Product
Warranty
What
this
Warranty
Covers
& Who
it
Applies
to:
The
limited
warranty
provided
by
BSH Home
Appliances
("Bosch")
in this
Statement
of
Limited
Product
Warranty
applies
only
to
Bosch
dishwashers
("Product")
sold
to
you,
the
first
using
purchaser,
provided
that
the
Product
was
purchased:
(1)
for
your
normal,
household
(non-commercial)
use,
and
has
in fact
at
all times
only
been
used
for
normal
household
purposes;
(2)
new
at retail
(not
a display,
"as is", or
previously
returned
model),
and
not
for
resale,
or
commercial
use;
and
(3)
within
the
United
States
or
Canada,
and
has at
all times
remained
within
the
country
of original
purchase.
The warranties
stated
herein
apply
only
to
the
first
purchaser
of the
Product
and
are
not
transferable.
Please
make
sure
to
return
your
registration
card;
while
not
necessary
to effectuate
warranty
coverage,
it is the
best
way
for
Bosch to notify
you
in the
unlikely
event
of a safety
notice
or product
recall.
How
Long
the
Warranty
Lasts:
Bosch
warrants
that
the
Product
is free
from
defects
in
materials
and workmanship
for
a period
of three
hundred
sixty
five
(365)
days (i.e.,
1 yea r) from
the
date
of purchase.
The foregoing
timeline
begins
to run
upon
the
date
of purchase,
and
shall
not
be stalled,
tolled,
extended,
or
suspended,
for
any
reason
whatsoever.
Labor
and
shipping
costs
are
included
in this
basic
coverage.
Extended
Limited
Warranty:
Bosch also
provides
these
additional
limited
warranties:
2
Year
Limited
Warranty:
Bosch
will
repair
or
replace
any
component
that
proves
to be defective
in
materials
or workmanship
(excludes
labor
charges).
5 Year
Limited
Warranty
on
Electronics:
Bosch
will
repair
or
replace
any
Bosch
microprocessor
or
printed
circuit
board
if
it
proves
to be defective
in
materials
or workmanship
(excludes
labor
charges).
5 Year
Limited
Warranty
on
Dish
Racks:
Bosch
will
replace
the
upper
or lower
dish
rack
(excluding
rack
components),
if the
rack
proves
defective
in
materials
or
workmanship
(excludes
labor
charges).
Lifetime
Warranty
against
Stainless
Steel
Rust
Through:
Bosch
will
replace
your
dishwasher
with
the
same
model
or
a current
model
that
is substantially
equivalent
or
better
in functionality,
if
the
inner
liner
should
rust
through
(excludes
labor
charges).
Bosch
will
replace
the
stainless
steel
door
if the
door
should
rust
through
(excludes
labor
charges).
The foregoing
timeline
begins
to run upon
the
date of
purchase,
and
shall
not
be stalled,
tolled,
extended,
or suspended,
for
any reason
whatsoever.
Repair/Replace
as Your Exclusive
Remedy:
During this warranty
period,
Bosch or one of its authorized
service providers
will
repair your
Product
without
charge to you (subject
to certain
limitations
stated herein)
if your
Product
proves to have been manufactured
with
a defect in materials
or
workmanship.
If reasonable
attempts
to
repair
the
Product
have been
made without
success, then
Bosch will
replace your
Product (upgraded
models may be available to you, in Bosch's sole discretion,
for an additional
charge).
All removed
parts and components
shall become
the
property
of Bosch at its sole option.
All replaced and/or
repaired
parts shall assume
the
identity
of the
original
part for purposes
of this
warranty
and this
warranty
shall not
be extended
with
respect to such parts.
Bosch's sole
liability
and responsibility
hereunder
is to repair
manufacturer-defective
Product
only,
using
a Bosch-authorized
service provider
during
normal
business
hours. For safety and property
damage
concerns,
Bosch highly
recommends
that
you do not attempt
to repair the
Product yourself,
or
use an un-authorized
servicer;
Bosch will have no responsibility
or liability
for repairs or work
performed
by a non-authorized
servicer.
If you choose
to have someone
other than an authorized
service provider work
on your
Product
THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID.
Authorized
service providers are those persons or companies that have been
specially trained
on Bosch products,
and who possess, in Bosch's opinion,
a superior
reputation
for customer
service and technical
ability
(note that
they are independent
entities
and are
not
agents,
partners,
affiliates
or
representatives
of Bosch). Notwithstanding
the foregoing,
Bosch will
not
incur any liability,
or have responsibility,
for the Product if it is located in a
remote
area (more than
100 miles from an authorized
service
provider)
or is reasonably
inaccessible,
hazardous,
threatening,
or
treacherous
locale,
surroundings,
or environment;
in any such event,
if
you request, Bosch would
still pay for labor and parts and ship the
parts to
the
nearest authorized
service provider,
but you would
still be fully
liable
and responsible
for any travel time or other special charges
by the service
company,
assuming they agree to make the service call.
Out
of
Warranty
Product:
Bosch is under
no
obligation,
at
law
or
otherwise,
to
provide
you
with
any
concessions,
including
repairs,
pro-rates, or Product replacement,
once this warranty
has expired.
Warranty
Exclusions:
The
warranty
coverage
described
herein
excludes
all
defects
or damage
that
are
not
the
direct
fault
of Bosch,
including
without
limitation,
one
or more
of the
following:
(1)
use of the
Product
in anything
other
than
its
normal,
customary
and
intended
manner
(including
without
limitation,
any form
of commercial
use,
use or storage
of an indoor
product
outdoors,
use of the
Product
in
conjunction
with
air or water-going
vessels);
(2)
any
party's
willful
misconduct,
negligence,
misuse,
abuse,
accidents,
neglect,
improper
operation,
failure
to
maintain,
improper
or
negligent
installation,
tampering,
failure
to follow
operating
instructions,
mishandling,
unauthorized
service
(including
self-performed
"fixing"
or exploration
of the
appliance's
internal
workings);
(3)
adjustment,
alteration
or
modification
of
any
kind;
(4)
a failure
to
comply
with
any
applicable
state,
local,
city,
or county
electrical,
plumbing
and/or
building
codes,
regulations,
or laws,
including
failure
to install
the
product
in strict
conformity
with
local
fire
and
building
codes
and
regulations;
(5)
ordinary
wear
and
tear,
spills
of
food,
liquid,
grease
accumulations,
or other
substances
that
accumulate
on, in,
or
around
the
Product;
and
(6)
any external,
elemental
and/or
environmental
forces
and
factors,
including
without
limitation,
rain,
wind,
sand, floods,
fires,
mud
slides,
freezing
temperatures,
excessive
moisture
or extended
exposure
to
humidity,
lightning,
power
surges,
structural
failures
surrounding
the
appliance,
and
acts
of
God.
In
no
event
shall
Bosch
have
any
liability
or
responsibility
whatsoever
for
damage
to
surrounding
property,
including
cabinetry,
floors,
ceilings,
and
other
structures
or objects
around
the
Product.
Also
excluded
from
this
warranty
are
scratches,
nicks,
minor
dents,
and
cosmetic
damages
on
external
surfaces
and
exposed
parts;
Products
on
which
the
serial
numbers
have
been
altered,
defaced,
or
removed;
service
visits
to teach
you
how
to
use the
Product,
or visits
where
there
is nothing
wrong
with
the
Product;
correction
of installation
problems
(you
are
solely
responsible
for
any
structure
and
setting
for
the
Product,
including
all
electrical,
plumbing
or
other
connecting
facilities,
for
proper
foundation/
flooring,
and
for any alterations
including
without
limitation
cabinetry,
walls,
floors,
shelving,
etc.);
and
resetting
of breakers
or fuses.
TO
THE
EXTENT
ALLOWED
BY LAW,
THIS
WARRANTY
SETS
OUT
YOUR
EXCLUSIVE
REMEDIES
WITH
RESPECT
TO
PRODUCT,
WHETHER
THE
CLAIM
ARISES
IN
CONTRACT
OR TORT
(INCLUDING
STRICT
LIABILITY,
OR NEGLIGENCE)
OR OTHERWISE.
THIS
WARRANTY
IS
IN LIEU
OF
ALL
OTHER
WARRANTIES,
WHETHER
EXPRESS
OR IMPLIED.
ANY
WARRANTY
IMPLIED
BY LAW,
WHETHER
FOR
MERCHANTABILITY
OR FITNESS
FOR A
PARTICULAR
PURPOSE,
OR OTHERWISE,
SHALL
BE EFFECTIVE
ONLY
FOR
THE
PERIOD
THAT
THIS
EXPRESS
LIMITED
WARRANTY
IS EFFECTIVE.
IN
NO EVENT
WILL
THE
MANUFACTURER
BE LIABLE
FOR
CONSEQUENTIAL,
SPECIAL,
INCIDENTAL,
INDIRECT,
"BUSINESS
LOSS",
AND/OR
PUNITIVE
DAMAGES,
LOSSES,
OR
EXPENSES,
INCLUDING
WITHOUT
LIMITATION
TIME
AWAY
FROM
WORK,
HOTELS
AND/OR
RESTAURANT
MEALS,
REMODELLING
EXPENSES
IN EXCESS
OF
DIRECT
DAMAGES
WHICH
ARE
DEFINITIVELY
CAUSED
EXCLUSIVELY
BY BOSCH,
OR OTHERWISE.
SOME
STATES
DO NOT
ALLOW
THE
EXCLUSION
OR LIMITATION
OF INCIDENTAL
OR CONSEQUENTIAL
DAMAGES,
AND
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS
ON
HOW
LONG
AN
IMPLIED
WARRANTY
LASTS,
SO
THE
ABOVE
LIMITATIONS
MAY
NOT
APPLY
TO YOU.
THIS
WARRANTY
GIVES
YOU
SPECIFIC
LEGAL
RIGHTS,
AND
YOU
MAY
ALSO
HAVE
OTHER
RIGHTS
WHICH
VARY
FROM
STATE
TO
STATE.
No
attempt
to
alter,
modify
or
amend
this
warranty
shall
be effective
unless
authorized
in
writing
by an
officer
of
BSH.
How to
Obtain
Warranty
Service:
TO OBTAIN WARRANTY SERVICEFOR
YOUR PRODUCT,YOU SHOULD CONTACTTHE NEARESTBOSCHAUTHORIZED
SERVICECENTER, OR CALL 800-944-2904,
or write
Bosch at:
BSH Home
Appliances-
5551
McFadden Avenue,
Huntington
Beach, CA
92649
/
27