Brother International 1030e Owners Manual - Page 193

REGULAR MAINTENANCE AND TROUBLESHOOTING - CHAPTER 14 DOCUMENT JAM Your documents were not inserted properly, or the documents were not fed properly, or the documents were too long. Open the control panel and remove the documents. Then close the control panel, press Stop and insert the documents again, adjusting the guides on either side of the document, and try sending the fax again. Original documents should be straight, nonwrinkled, to be correctly fed. Otherwise, the documents may occasionally jam. Please refer to page 6-1 for paper types. M MACHINE ERROR XX PRESS STOP KEY Cut the power off. Then contact your Brother dealer for service. N NO RESPONSE/BUSY NOT ASSIGNED The number you called does not answer or is busy. You also may have reached a number that is not connected to a fax machine. Check the number and try again. The One-Touch key or Speed-Dial number you pressed has no number assigned to it. You need to program a phone number. (See chap. 4.) P PRINTER FAULT The recording head has overheated. Unplug the power cord and wait for 30 minutes. S SCANNER ERROR Try to clean the white bar and the glass under the white bar. If you still get the scanner error, please contact our Brother dealer for service. Other Problems When the receiving party says the picture is not clear Sometimes the setting of the resolution mode is not appropriate. Send the fax again using the FINE or SUPERFINE mode. Also, your machine's scanner may be dirty, so try cleaning it. 14-6