Brother International HL 1030 Service Manual - Page 152

Black and blurred horizontal stripes, Black vertical streaks in a gray background

Page 152 highlights

CHAPTER 6 TROUBLESHOOTING I-7 Black and blurred horizontal stripes User Check (1) The drum unit may be damaged. Install a new drum unit. (2) Check the paper used meets the recommended paper specifications. (3) Clean the printer interior and the corona wire in the drum unit. Possible cause Step Check Scratch on the drum 1 Are the horizontal stripes at 94mm (photosensitive drum) intervals? Toner stuck on the developer roller 2 Are the horizontal stripes at 39mm (developer roller) intervals? Scratch on the heat roller Corona contact failure High-voltage power supply PCB failure 3 Are the horizontal stripes at 79mm (heat roller) intervals? 4 Are the charge electrodes between the printer body and the drum unit dirty? 5 Is the problem solved after replacing the high-voltage power supply PCB? Result Yes Yes Yes Yes Remedy The photosensitive drum was scratched. Replace the drum unit. After printing several pages, the problem will disappear. If not, replace the toner cartridge. Replace the heat roller. Clean both electrodes. Ground contacts ➂ Yes Replace the highvoltage power supply PCB. I-8 Black vertical streaks (in a gray background) Possible cause Translucent stain on the scanner window Corona failure Step Check Result Remedy 1 Is there any dirt on the scanner Yes 1) Clean the scanner window? window. 2) If it is not effective, replace the laser unit. 2 Is the corona wire dirty? Yes Clean the corona wire with the wire cleaner. Ground contacts ➁ 6-30

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CHAPTER 6
TROUBLESHOOTING
6-30
I-7
Black and blurred horizontal stripes
Possible cause
Step
Check
Result
Remedy
Ground
contacts
Scratch on the
drum
1
Are the horizontal stripes at
94mm (photosensitive drum)
intervals?
Yes
The photosensitive
drum was scratched.
Replace the drum
unit.
Toner stuck on
the developer
roller
2
Are the horizontal stripes at
39mm (developer roller)
intervals?
Yes
After printing several
pages, the problem
will disappear.
If not, replace the
toner cartridge.
Scratch on the
heat roller
3
Are the horizontal stripes at
79mm (heat roller) intervals?
Yes
Replace the heat
roller.
Corona contact
failure
4
Are the charge electrodes
between the printer body and
the drum unit dirty?
Yes
Clean both electrodes.
High-voltage
power supply
PCB failure
5
Is the problem solved after
replacing the high-voltage
power supply PCB?
Yes
Replace the high-
voltage power supply
PCB.
I-8
Black vertical streaks (in a gray background)
Possible cause
Step
Check
Result
Remedy
Ground
contacts
Translucent
stain on the
scanner window
1
Is there any dirt on the scanner
window?
Yes
1) Clean the scanner
window.
2) If it is not effective,
replace the laser
unit.
Corona failure
2
Is the corona wire dirty?
Yes
Clean the corona wire
with the wire cleaner.
User Check
(1) The drum unit may be damaged.
Install a new drum unit.
(2) Check the paper used meets the recommended paper specifications.
(3) Clean the printer interior and the corona wire in the drum unit.