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LCD messages, Error messages - fuser

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Troubleshooting LCD messages 6 As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. The most common error and maintenance messages are shown below. You can clear most errors and routine maintenance messages by yourself, referring to the following tables. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service. Note The LCD names for the paper trays are as follows. • Standard paper tray: Tray 1 6 • Manual feed slot: Manual Feed Error messages Error message Access Error (HL-3075CW only) Cartridge Error Cover is Open DIMM Error Drum Error Slide the Green tab on Drum Unit. Drum Error Replace the Drum Unit. Fuser Error Jam XXX Low Temperature Manual Feed Action The USB device was removed while data was processing. Press Cancel. Reinsert the USB device and try to print with Direct Print or PictBridge. Take out the drum unit and toner cartridge assembly for the toner color that is indicated on the LCD. Remove the toner cartridge and then re-install it in the drum. Put the drum unit and toner cartridge assembly back into the printer again. Repeat this process for each drum unit and toner cartridge assembly until the error message is cleared from the LCD. If the problem continues, call your dealer or Brother Customer Service. Close the cover that is indicated on the LCD. Turn off the printer. Re-install the DIMM correctly. Wait a few seconds, and then turn it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 99.) Clean the corona wires. (See Cleaning the corona wires on page 130.) Replace the drum unit with a new one for the color that is indicated on the LCD. (See Replacing the drum units on page 112.) Turn the power switch off, wait a few seconds and then turn it again. Leave the printer for 15 minutes with the power on. Carefully pull out the jammed paper from the area shown in Paper jams and how to clear them on page 146. Increase room temperature to allow the printer to operate. Put the same size of paper in the manual feed slot as is shown on the LCD. 142

Section	Page
USER’S GUIDE HL-3045CN HL-3075CW	1
Symbols and conventions used in the documentation	2
Table of Contents	3
1 Printing Methods	6
About paper	6
Type and size of paper	6
Recommended paper	7
Types of envelopes	8
Unprintable area	9
Printing methods	10
Printing on plain paper	10
Printing on plain paper from the paper tray	10
Printing on plain paper or bond paper from the Manual feed slot	14
Printing on thick paper, labels and envelopes	18
Duplex printing	23
Guidelines for printing on both sides of the paper	23
Manual duplex printing	24
Manual duplex printing from the paper tray	24
Manual duplex printing from the manual feed slot	25
Paper orientation for manual duplex printing	27
Booklet printing (for Windows® printer driver)	27
Printing photos from a digital camera (HL-3075CW only)	28
PictBridge requirements	28
Setting your digital camera	28
Printing images	29
Connecting a camera as a storage device	29
DPOF printing	30
Printing images with Secure Function Lock 2.0 enabled (HL-3075CW only)	30
Printing data from a USB flash memory drive with direct print (HL-3075CW only)	32
Supported file formats	32
Direct Print default settings	32
Creating a PRN or PostScript® 3™ (HL-3075CW only) file for direct printing	33
Printing data directly from the USB flash memory drive	34
Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled (HL-3075CW only)	35
2 Driver and Software	37
Printer driver	37
Features in the printer driver (for Windows®)	40
Basic tab	40
Paper Size	41
Orientation	41
Copies	41
Media Type	41
Print Quality	42
Color/Mono	42
Settings Dialog	43
Multiple Page	43
Manual Duplex / Booklet	44
Paper Source	44
Advanced tab	45
Scaling	45
Reverse Print	45
Use Watermark	46
Header-Footer Print	46
Toner Save Mode	46
Secure Print	46
Administrator	47
User Authentication (HL-3075CW only)	47
Other Print Options	48
Color Calibration	48
Use Reprint	48
Sleep Time	48
Improve Print Output	49
Tray Settings tab	50
Support	51
Using the custom monochrome printer driver (for Windows®)	52
Using the BR-Script3 printer driver (PostScript® 3™ language emulation for Windows®) (HL-3075CW only)	53
Printing Preferences	53
Advanced options	55
Ports tab	59
Features in the printer driver (for Macintosh)	60
Choosing page setup options	60
Choosing printing options	61
Cover Page	62
Layout	62
Secure Print	63
Print Settings	64
Manual Duplex Printing	68
Status Monitor	69
Using the BR-Script3 printer driver (Post Script® 3™ language emulation for Macintosh) (HL-3075CW only)	70
Installing the BR-Script3 printer driver	70
Uninstalling the printer driver	74
Printer driver for Windows®	74
Printer driver for Macintosh	75
Software	76
Software for networks	76
BRAdmin Light	76
BRAdmin Professional 3 (for Windows®)	76
Web BRAdmin (for Windows®)	76
BRPrint Auditor (for Windows®)	77
Web Based Management (web browser)	77
Driver Deployment Wizard (for Windows®)	77
About emulation modes (HL-3075CW only)	78
Automatic emulation selection (HL-3075CW only)	78
Automatic interface selection	78
3 Control Panel	79
Control panel	79
Buttons	79
Go	80
Cancel	80
Secure Print	80
+ or - button	80
Moving through menus on the LCD	80
Entering numbers	80
Back	81
OK	81
LEDs	81
LCD	81
Back light (HL-3075CW only)	82
LCD messages	82
Printer status messages	82
Reprinting documents	83
Reprinting the last job	83
How to reprint the last job	83
Deleting the last job	84
Canceling the reprint job	84
Printing Secure data	84
Secure data	84
How to print Secure data	84
Deleting secure data	85
Canceling the secure data job (printing secure data)	85
Using the control panel LCD menu	86
For example: If you want to choose the paper size for Tray 1, as follows.	86
Menu table	87
Example of changing a menu setting	97
Default settings	98
Network default settings	98
Factory Reset	98
Settings Reset	99
Frequency	100
Calibration	100
Auto Registration	101
Manual Registration	102
Print Chart	102
Set Registration	102
4 Option	103
SO-DIMM	103
Installing extra memory	104
5 Routine Maintenance	106
Replacing the consumable items	106
Toner cartridges	108
Toner Low message	108
Replace Toner message	108
Replacing the toner cartridges	109
Drum units	116
Drum End Soon messages	116
Replace Drum messages	117
Replacing the drum units	117
Belt unit	122
Belt End Soon message	122
Replace Belt message	122
Replacing the belt unit	122
Waste toner box	126
WT Box End Soon message	126
Replace WT Box message	126
Replacing the waste toner box	127
Cleaning	132
Cleaning the outside of the printer	132
Cleaning the LED head	134
Cleaning the corona wires	135
Cleaning the drum unit	138
Cleaning the paper pick-up roller	144
6 Troubleshooting	146
Identifying your problem	146
LCD messages	147
Paper handling	150
Paper jams and how to clear them	151
Jam Tray 1 (Paper jam inside the paper tray)	152
Jam Rear (Paper jam behind the back cover)	153
Jam Inside (Paper jam inside the printer)	155
Improving the print quality	158
Solving print problems	165
Network problems	165
Other problems	166
For Macintosh with USB	166
BR-Script 3 (HL-3075CW only)	166
Appendix A	167
Printer specifications	167
Engine	167
Controller	168
Software	169
Direct Print feature	169
Control panel	170
Paper handling	170
Media specifications	170
Supplies	171
Dimensions / weights	171
Other	172
Computer requirements	173
Important information for choosing your paper	174
Symbol and character sets (HL-3075CW only)	177
How to use Web Based Management (web browser)	177
Symbol and character sets list	178
Quick reference for bar code control commands (HL-3075CW only)	180
Print bar codes or expanded characters	180
Definition of parameters	180
Bar code mode	180
Bar code, expanded character, line block drawing and box drawing	181
Bar code	181
Bar code human readable line ON or OFF	181
Quiet zone	182
Bar code, expanded character unit, line block drawing and box drawing	182
Bar code, expanded character, line block drawing and box drawing offset in X-axis	182
Bar code & expanded character offset in Y-axis	182
Bar code, expanded character, line block drawing and box drawing height	183
Expanded character width, line block drawing and box drawing	183
Expanded character rotation	183
Bar code data start	183
Box drawing	185
Line block drawing	185
Expanded character data start	185
Libtiff Copyright and License	188
Appendix B (for Europe and Other Countries)	189
Brother numbers	189
Appendix C (for USA and Canada)	190
Brother numbers	190

Match case Limit results 1 per page

Troubleshooting

142

LCD messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced.

If this happens, your printer automatically stops printing, diagnoses the problem, and displays the resulting

message on the LCD to alert you. The most common error and maintenance messages are shown below.

You can clear most errors and routine maintenance messages by yourself, referring to the following tables.

If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

If you cannot clear the problem, call the dealer you bought the printer from or Brother Customer Service.

Note

The LCD names for the paper trays are as follows.

•

Standard paper tray:

Tray 1

•

Manual feed slot:

Manual Feed

Error messages

Error message

Action

Access Error

(HL-3075CW only)

The USB device was removed while data was processing. Press

Cancel

. Reinsert the USB

device and try to print with Direct Print or PictBridge.

Cartridge Error

Take out the drum unit and toner cartridge assembly for the toner color that is indicated on

the LCD. Remove the toner cartridge and then re-install it in the drum. Put the drum unit and

toner cartridge assembly back into the printer again. Repeat this process for each drum unit

and toner cartridge assembly until the error message is cleared from the LCD. If the problem

continues, call your dealer or Brother Customer Service.

Cover is Open

Close the cover that is indicated on the LCD.

DIMM Error

Turn off the printer. Re-install the DIMM correctly. Wait a few seconds, and then turn it on

again. If this error message appears again, replace the DIMM with a new one. (See

Installing extra memory

on page 99.)

Drum Error

Slide the Green

tab on Drum Unit.

Clean the corona wires. (See

Cleaning the corona wires

on page 130.)

Drum Error

Replace the Drum

Unit.

Replace the drum unit with a new one for the color that is indicated on the LCD. (See

Replacing the drum units

on page 112.)

Fuser Error

Turn the power switch off, wait a few seconds and then turn it again. Leave the printer for

15 minutes with the power on.

Jam XXX

Carefully pull out the jammed paper from the area shown in

Paper jams and how to clear

them

on page 146.

Low Temperature

Increase room temperature to allow the printer to operate.

Manual Feed

Put the same size of paper in the manual feed slot as is shown on the LCD.