Brother International HL-L5000D Online Users Guide HTML - Page 269
Examples of poor print quality, Recommendation
View all Brother International HL-L5000D manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 269 highlights
Examples of poor print quality Recommendation • If the problem is not solved after printing a few pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit. See Related Information:Clean the Drum Unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. White Spots on black text and graphics at 3.7 in. (94 mm) intervals Black spots at 3.7 in. (94 mm) intervals Black toner marks across the page Black lines down the page Printed pages have toner stains down the page White lines down the page • If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the drum surface. Clean the drum unit. See Related Information:Clean the Drum Unit. • If you used paper that has clips or staples, the drum unit may be damaged. • If the unpacked drum unit is in direct sunlight (or room light for long periods of time), the unit may be damaged. • Clean the drum unit. • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge. • The drum unit may be damaged. Replace the drum unit with a new drum unit. • Clean the corona wire inside the drum unit by sliding the green tab. Make sure that the green tab on the drum unit is in the Home position. • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge. • The drum unit may be damaged. Replace the drum unit with a new drum unit. • The fuser unit may be contaminated. Contact Brother Customer Service. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the toner cartridge and drum unit. • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge. • The drum unit may be damaged. Replace the drum unit with a new drum unit. 264