Brother International IntelliFax-2750 Users Manual - English - Page 108
THIRTEEN, If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Ring
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96 CHAPTER THIRTEEN Sending Faxes Handling Incoming Calls DIFFICULTY SUGGESTIONS Transmitting quality is poor. Try changing your resolution to FINE or SUPERFINE (see "Resolution" p. 55). Make a copy to verify the fax machine's scanner operation. Transmission verification report There is probably temporary noise or static on the phone line. Try prints "Results:NG". sending the fax again. If the problem continues, call the Telephone Company to check your phone line. The receiving party says the picture is not clear. Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your fax machine's scanner may be dirty, so try cleaning it. (See page 109.) The receiving party says vertical streaks appear on the faxes they receive. Your fax machine's scanner may be dirty or the receiving party's print head may be dirty. Clean your scanner (see page 109) and make a copy to check if the problem was caused by your machine. Double ring in FAX/TEL mode. The fax machine knows the incoming call is not a fax, so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone and press your fax machine's Telephone Answer Code (default setting is #51). I have difficulty transferring a fax call to the fax machine. If you answered at the fax machine, press Start and hang up immediately. If you answered at an extension phone, press your fax machine's Remote Activation Code (default setting is *51). When your fax machine answers, hang up. The Caller ID does not display The Caller ID signal is sent ten seconds after the Call Waiting after the Call Waiting Signal. Signal and speaking may interfer with it. When you hear the (For FAX 2750 Only) Caller Waiting signal, ask the other party to hold while you catch the other call. Then stop speaking until you see the Caller ID on the LCD. I have difficulty with custom features on a single line. (For FAX 2750 Only) If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem sending or receiving fax data. Example #1: If you are having a telephone conversation and a fax communication signal comes through on your Call Waiting Call ID feature, you can verify that the second call is a fax by switching to it. You have the option to receive the fax call, by asking the first caller to hang up to clear the line. Example #2: If you are sending or receiving a fax message while a Call Waiting Caller ID (or other custom feature) signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. (Brother's ECM feature should help overcome this problem.) This condition is related to the telephone system industry, and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.