Brother International MFC-J4410DW Web Connect Guide - English - Page 34

Error Message, Cause, Action, Apply for Brother Web Connect

Page 34 highlights

Troubleshooting Error Message Cause Action (For MFC-J2510/J4510DW) Failed to upload. Unsupported file or corrupt data. Confirm data of file. (For DCP-J4110DW, MFC-J4410DW/J4610DW) There is a problem with the file you are trying to upload, such as one of the following:  The file exceeds the service's limit on number of pixels, file size, etc.  The file type is not supported. The file cannot be used. Failed to upload. Unsupported file or corrupt data. Confirm data of file.  The file is corrupted. (For MFC-J2510/J4510DW) Service temporarily unavailable. Try again later. There is a problem with the service and it cannot be used now. Wait and try again. Try accessing the service from a computer to confirm A whether it is available or not. (For DCP-J4110DW, MFC-J4410DW/J4610DW) Service temporarily unavailable. Try again later. (For MFC-J2510/J4510DW) Incorrect PIN code. Enter PIN correctly. (For DCP-J4110DW, MFC-J4410DW/J4610DW) The PIN registered to the machine is incorrect. The PIN is the four-digit number that was entered when registering the account to the machine. Enter the correct PIN. Incorrect PIN code. Enter PIN correctly. (For MFC-J2510/J4510DW) The temporary ID that was entered is Incorrect or expired ID. Or incorrect. this temporary ID is already The temporary ID that was entered used. Enter correctly or has expired. A temporary ID is valid reissue temporary ID. for 24 hours. Temporary ID is valid for 24 hours after it is issued. (For DCP-J4110DW, MFC-J4410DW/J4610DW) Incorrect or expired ID. Or this temporary ID is already used. Enter correctly or reissue temporary ID. Temporary ID is valid for 24 hours after it is issued. Enter the correct temporary ID. Apply for Brother Web Connect access again and receive a new temporary ID, and then use the new ID to register the account to the machine (see How to apply for Brother Web Connect access on page 6 and How to register and delete accounts on the machine on page 8). 31

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36

Troubleshooting
31
A
(For MFC-J2510/J4510DW)
Failed to upload.
Unsupported file or corrupt
data. Confirm data of file.
(For DCP-J4110DW,
MFC-J4410DW/J4610DW)
Failed to upload.
Unsupported file or corrupt
data. Confirm data of file.
There is a problem with the file you
are trying to upload, such as one of
the following:
The file exceeds the service’s limit
on number of pixels, file size, etc.
The file type is not supported.
The file is corrupted.
The file cannot be used.
(For MFC-J2510/J4510DW)
Service temporarily
unavailable. Try again
later.
(For DCP-J4110DW,
MFC-J4410DW/J4610DW)
Service temporarily
unavailable. Try again
later.
There is a problem with the service
and it cannot be used now.
Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.
(For MFC-J2510/J4510DW)
Incorrect PIN code. Enter
PIN correctly.
(For DCP-J4110DW,
MFC-J4410DW/J4610DW)
Incorrect PIN code. Enter
PIN correctly.
The PIN registered to the machine is
incorrect. The PIN is the four-digit
number that was entered when
registering the account to the
machine.
Enter the correct PIN.
(For MFC-J2510/J4510DW)
Incorrect or expired ID. Or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for
24 hours after it is issued.
(For DCP-J4110DW,
MFC-J4410DW/J4610DW)
Incorrect or expired ID. Or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for
24 hours after it is issued.
The temporary ID that was entered is
incorrect.
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine (see
How to apply for
Brother Web Connect access
on page 6 and
How to register and
delete accounts on the machine
on page 8).
Error Message
Cause
Action