Brother International MFC-J4620DW Web Connect Guide - Page 70

Error Messages When Using the Brother Web Connect Feature, Connection Error

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Home > Troubleshooting for Brother Web Connect > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://support.brother.com. Error Messages Cause (MFC-J4320DW/MFC-J4420DW) • Connection failed to server. Check network settings. • (MFC-J4620DW/MFC-J5520DW/ MFC-J5620DW/MFC-J5720DW/ MFC-J5920DW) Connection failed to server. Check network settings. Network or server settings are incorrect. There is a problem with the network or server. (MFC-J4320DW/MFC-J4420DW) Network connection failed. Verify that the network connection is good. (MFC-J4620DW/MFC-J5520DW/ MFC-J5620DW/MFC-J5720DW/ MFC-J5920DW) Network connection failed. Verify that the network connection is good. The machine is not connected to a network. Action • Confirm that network settings are correct, or wait and try again later. • If the Web or Apps option was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again. • Verify that the network connection is good. • If the Web or Apps option was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again. Connection Error Error Messages Cause (MFC-J4320DW/MFC-J4420DW) Date and time settings are incorrect. Connection Error 07 Connection failed to server. Wrong Date&Time. (MFC-J4620DW/MFC-J5520DW/ MFC-J5620DW/MFC-J5720DW/ MFC-J5920DW) Connection Error 07 Connection failed to server. Wrong Date&Time. Action Set the date and time correctly. Note that if the machine's power cord is disconnected, the date and time settings may have reset to factory settings. 65

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Home >
Troubleshooting for Brother Web Connect
> Error Messages When Using the Brother Web
Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at
.
Error Messages
Cause
Action
(MFC-J4320DW/MFC-J4420DW)
Connection failed to server.
Check network settings.
(MFC-J4620DW/MFC-J5520DW/
MFC-J5620DW/MFC-J5720DW/
MFC-J5920DW)
Connection failed to server.
Check network settings.
•
Network or server settings are
incorrect.
•
There is a problem with the
network or server.
•
Confirm that network settings are
correct, or wait and try again later.
•
If the
Web
or
Apps
option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(MFC-J4320DW/MFC-J4420DW)
Network connection failed.
Verify that the network
connection is good.
(MFC-J4620DW/MFC-J5520DW/
MFC-J5620DW/MFC-J5720DW/
MFC-J5920DW)
Network connection failed.
Verify that the network
connection is good.
The machine is not connected to a
network.
•
Verify that the network connection
is good.
•
If the
Web
or
Apps
option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Connection Error
Error Messages
Cause
Action
(MFC-J4320DW/MFC-J4420DW)
Connection Error 07
Connection failed to server.
Wrong Date&Time.
(MFC-J4620DW/MFC-J5520DW/
MFC-J5620DW/MFC-J5720DW/
MFC-J5920DW)
Connection Error 07
Connection failed to server.
Wrong Date&Time.
Date and time settings are incorrect.
Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
65