Brother International MFC-J835DW Web Connect Guide - English - Page 22

Error Message, Cause, Action, Applying for Brother Web, Connect Access

Page 22 highlights

Troubleshooting Error Message Cause Action Service temporarily unavailable. Try again later. There is a problem with the service and it cannot be used now. Wait and try again. Try accessing the service from a computer to confirm whether it is available or not. Incorrect PIN code. Enter PIN correctly. Incorrect or expired ID. Enter correctly or reissue temporary ID. Temporary ID is valid within 24 hours after issuance. The PIN code registered to the Enter the correct PIN code. machine is incorrect. The PIN code is the four-digit number that was entered when registering the account to the machine. The temporary ID that was entered is Enter the correct temporary ID. A incorrect. The temporary ID that was entered has expired. A temporary ID is valid for 24 hours. Apply for Brother Web Connect access again and receive a new temporary ID, and then use the new ID to register the account to the machine. (Applying for Brother Web Connect Access uu page 6 and Registering and Deleting accounts on the machine uu page 8) Display name has already The name entered as the display been registered. name has already been registered. Enter another display name. Enter a different display name. Max Qty of accounts reached The maximum number of accounts Try again after deleting (10) have already been registered. unnecessary accounts. Try again after deleting unnecessary accounts. 19

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Troubleshooting
19
A
Service temporarily
unavailable.
Try again later.
There is a problem with the service
and it cannot be used now.
Wait and try again. Try accessing the
service from a computer to confirm
whether it is available or not.
Incorrect PIN code.
Enter PIN correctly.
The PIN code registered to the
machine is incorrect. The PIN code is
the four-digit number that was entered
when registering the account to the
machine.
Enter the correct PIN code.
Incorrect or expired ID.
Enter correctly or
reissue temporary ID.
Temporary ID is valid
within 24 hours
after issuance.
The temporary ID that was entered is
incorrect.
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine. (
Applying for Brother Web
Connect Access
uu
page 6 and
Registering and Deleting accounts on
the machine
uu
page 8)
Display name has already
been registered.
Enter another display name.
The name entered as the display
name has already been registered.
Enter a different display name.
Max Qty of accounts reached
Try again after deleting
unnecessary accounts.
The maximum number of accounts
(10) have already been registered.
Try again after deleting unnecessary
accounts.
Error Message
Cause
Action