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Brother International MFC-J880DW Basic Users Guide - Page 59

Find the Error, Find the Solution, Online User's Guide, Error, and Maintenance Messages

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Find the Error Using the LCD Find the Solution 1. Follow the messages on the LCD. 2. See the instructions in the following Error and Maintenance Messages table. 3. If you cannot resolve the error, please refer to the Online User's Guide: Error and Maintenance Messages or see FAQs on the Brother Solutions Center at http://support.brother.com B Troubleshooting 43

Section	Page
Basic User's Guide MFC-J680DW/MFC-J880DW/MFC-J885DW	1
Brother Numbers	3
Register Your Product	3
FAQs (Frequently Asked Questions)	3
For Customer Service	4
Ordering Accessories and Supplies	5
Order Information	5
Notice - Disclaimer of Warranties (USA and Canada)	6
You Can Use the Following Features	7
Mobile Connect	7
Web Connect / Brother Apps	7
User's Guides and Where to Find Them	8
Basic Operations and Where to Find Instructions	9
The Online User's Guide Helps You Get the Most Out of Your Machine	10
Questions or Problems? Please take a look at our FAQs, solutions, and videos online.	11
Definitions of Notes	12
For the Latest Driver Updates	13
Compilation and Publication Notice	13
Table of Contents	14
1 General Information	17
Control Panel Overview	17
Touchscreen LCD Overview	20
Cloud Service Notifications	22
Access Brother Utilities (Windows®)	23
Uninstall the Brother Software and Drivers (Windows®)	23
2 Paper Handling	24
Load Paper	24
Load paper in the paper tray	24
Load Photo Paper	26
Load Paper in the Manual Feed Slot	26
Change the Check Paper Size Setting	29
Change the Paper Size and Paper Type	29
Recommended Print Media	30
Handle and Use Print Media	30
3 Print	31
Print from Your Computer	31
Print a Document (Macintosh)	31
Print a Document (Windows®)	31
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)	31
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)	32
Print Photos from ControlCenter4 (Windows®)	32
4 Copy	34
Copy a Document	34
Copy Settings	35
Copy Options	35
5 Scan	38
Scan from Your Computer (Windows®)	38
Scan Using ControlCenter4 Home Mode (Windows®)	38
Scan Using the Scan Button on Your Brother Machine	39
Scan Using the Scan Button on the Machine	39
6 PhotoCapture Center	41
Print Photos Directly from Media	41
Preview and Print Photos and Movie Files from Media	41
PhotoCapture Center print settings overview	41
7 Fax	42
Before Faxing	42
Set Your Station ID	42
Telephone Line Interference/VoIP	42
Receive Modes	43
Choose the Correct Receive Mode	44
Set the F/T Ring Time (Pseudo/Double-ring)	45
Set the Number of Rings Before the Machine Answers (Ring Delay)	45
Store Numbers	46
Store Address Book Numbers	46
Change or Delete Address Book Names or Numbers	46
Telephone Services and External Devices	48
Voice Mail	48
Distinctive Ring	48
Voice Over Internet Protocol (VoIP)	48
Connection of an External Telephone Answering Device (TAD)	48
External and Extension Telephones	48
Fax Using Your Machine	49
Send a Fax	49
Set Fax Preview to On	50
Preview New Faxes	51
Fax Using Your Computer (PC-FAX)	53
Send Faxes from Your Computer	53
Receive Faxes on Your Computer (Windows® only)	53
A Routine Maintenance	55
Clean the Scanner	55
Check the Print Quality	55
Check the Print Alignment from Your Brother Machine	57
B Troubleshooting	58
Identify the Problem	58
Error and Maintenance Messages	60
Transfer Your Faxes or Fax Journal Report	67
Troubleshooting for Wireless LAN setup	68
Wireless LAN Report Error Codes	68
Fax and Telephone Problems	70
Troubleshooting for Other Fax Problems	71
Print or Scan Problems	73
Troubleshooting for Other Print Problems	75
Document and Paper Jams	76
Document Jams	76
Document is Jammed in the Top of the ADF Unit	76
Document is Jammed inside the ADF Unit	76
Remove Paper Scraps Jammed in the ADF	76
Printer Jam or Paper Jam	77
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front)	77
Paper is Jammed in the Front of the Machine (Jam B Front)	80
Paper is Jammed in the Back of the Machine (Jam C Rear)	81
C Appendix	84
Enter Text on Your Brother Machine	84
Supply Specifications	85