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Brother International NC2200W Network User Guide - Page 59

Troubleshooting, Overview, General Problems

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6 Troubleshooting 6 Overview This chapter describes procedures for troubleshooting problems you may encounter with the NC-2200w, it is divided into the following sections: ■ General Problems ■ Wireless Setup Problems ■ Network Print Software Installation Problems ■ Printing Problems ■ Protocol-Specific Troubleshooting General Problems CD-ROM is inserted, but does not start automatically If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM. In this case, execute Start.exe in the root directory of the CD-ROM. How to reset the NC-2200w to factory default The NC-2200w can be reset to its factory default by using the Test Button. For further information on how to reset using the Test Button, see Test Button on page 1-4. 6 - 1 TROUBLESHOOTING

Section	Page
IMPORTANT INFORMATION: REGULATIONS	4
Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only)	4
Industry Canada Compliance Statement (For Canada only)	4
Table of Contents	6
1 Introduction 1-1	6
2 NC-2200w Wireless Setting 2-1	6
3 Network Printing from Windows® 3-1	6
4 Network Printing from Macintosh® 4-1	6
5 Network Scanning from Windows® 5-1	7
6 Troubleshooting 6-1	7
7 Appendix A-1	7
8 INDEX I-1	7
Introduction	8
General	8
Specification and System Requirements	8
Specification	8
System requirements for network connection and Setup	9
Parts on NC-2200w	10
Parts and Function	10
Test Button	11
NC-2200w Wireless Setting	12
Setting up NC-2200 Wireless Setting	12
General	12
TCP/IP functions	12
Wireless LAN terms and concepts	15
Infrastructure Mode	15
Ad-hoc Mode	16
Channels	16
Network Name (SSID/ESSID)	16
Authentication and Encryption	17
NC-2200w Configuration Procedure	19
What is supplied on the CD-ROM	19
Changing your Computer’s Wireless Settings	20
Configuring Brother NC-2200w	25
Using the Wireless Setup Wizard to Configure the NC- 2200w to your Wireless Network	25
Using the Embedded Web Server to change settings	31
Using the BRAdmin Professional utility	32
TELNET	34
Network Printing from Windows®	35
Overview	35
Windows® 98/Me/Windows NT®4.0 Peer to Peer Printing and Windows® 2000/XP Standard TCP/IP Printing	37
STEP 1: Printer Driver Installation	37
Windows® 2000/XP IPP Printing	45
Specifying a Different URL	47
Network Printing from Macintosh®	48
Printing from a Macintosh® Using the Simple Network Configuration capabilities of Mac OS® X (Mac OS® X 10.2.4 - 10.3 or greater)	48
Overview	48
Printing from a Maintosh® Using the Simple Network Configuration capabitlities of Mac OS® X (Mac OS® X 10.2.4 - 10.3 or greater)	49
Changing the Configuration	52
Network Scanning from Windows®	53
Overview	53
Network Scanning concept	54
Pull scanning	54
Push scanning	55
Setting up the Network Scanning Software	56
STEP 1: Install the MFL-Pro Suite using the CD-ROM supplied with your MFC/DCP	56
STEP 2 :Specifying the Scan Destination Address using the NC-2200W Home Page	57
Troubleshooting	59
Overview	59
General Problems	59
Wireless Setup Problems	60
Network Print Software Installation Problems	65
Printing Problem	67
Windows NT®4.0 Troubleshooting	68
Windows® 2000/XP IPP Troubleshooting	69
Web Browser Troubleshooting (TCP/IP)	69
Appendix	70
Appendix A	70
General Information	70
Protocols	70
Protocol Configuration Items	70
TCP/IP Configuration	70
Appendix B	72
Reloading firmware using BRAdmin Professional Utility	72
General	72
Reloading firmware	72
Appendix C	73
NC-2200w Print/Scan server Specifications	73
INDEX	75
A	75
B	75
C	75
D	75
E	75
F	75
G	75
I	75
L	75
M	75
N	75
O	75
P	75
R	75
S	75
T	75