Brother International TD-2135N Users Guide TD-2020A/2125NWB/2135NWB - Page 57

Problem, Solution, Customer Service.

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Troubleshooting Problem Solution The indicators show that the printer is cooling down.  The print head or motor is too hot. Print head: If the print head becomes too hot, it may produce imaging on the paper in areas not intended to be printed. This condition is normal when printing a large number of documents with a high print density. The printer will stop, and resume printing after the print head has cooled down. To avoid or delay the onset of this condition: • Print using a lighter density setting and reduce the number of black areas being printed (for example, remove background shading and colors in graphs and presentation documents). • Make sure that the printer has adequate ventilation and is not located in an enclosed space. Motor: If the printer is used continuously, the motor will become too hot. In this case, the printer will stop and resume printing 7 after the motor has cooled down. NOTE This condition may occur more often when the printer is used at a high altitude (above 3,048 m (10,000 feet)) due to the lower air density available to cool the printer. The indicators show that a system error has occurred. The printer does not print. Turn the printer off, and then contact your reseller or Brother Customer Service.  Is a cable loose? Check that the cables are connected securely.  Is the STATUS indicator is flashing? An error occurred. Check the descriptions in the LED Indicators on page 48, and then see If the STATUS indicator blinks in red on page 56. 51

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Troubleshooting
51
7
The indicators show that the printer is
cooling down.
The print head or motor is too hot.
Print head:
If the print head becomes too hot, it may produce imaging
on the paper in areas not intended to be printed. This
condition is normal when printing a large number of
documents with a high print density. The printer will stop,
and resume printing after the print head has cooled down.
To avoid or delay the onset of this condition:
•
Print using a lighter density setting and reduce the
number of black areas being printed (for example,
remove background shading and colors in graphs and
presentation documents).
•
Make sure that the printer has adequate ventilation and
is not located in an enclosed space.
Motor:
If the printer is used continuously, the motor will become too
hot. In this case, the printer will stop and resume printing
after the motor has cooled down.
NOTE
This condition may occur more often when the printer is
used at a high altitude (above 3,048 m (10,000 feet)) due to
the lower air density available to cool the printer.
The indicators show that a system error
has occurred.
Turn the printer off, and then contact your reseller or Brother
Customer Service.
The printer does not print.
Is a cable loose?
Check that the cables are connected securely.
Is the STATUS indicator is flashing?
An error occurred. Check the descriptions in the
LED
Indicators
on page 48, and then see
If the STATUS
indicator blinks in red
on page 56.
Problem
Solution