Canon CanoScan D2400UF CanoScan D1230U/D2400U Plug-in Module CS-U 4.1 for Mac - Page 63

Colors in the Preview area are strange, Entire image is whited out or blackened when the image

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Page 63 highlights

Problem: No free disk space message displays when you start a scan ➤Solution: Since there is insufficient free space on your hard drive, clear nonessential files to create more space. Problem: ➤Solution: Scanning is taking a long time Resolution is set too high. Lower the resolution to the minimum required settings and rescan. Problem: ➤Solution: Can't scan with the film adapter unit Set the film guide correctly on the document glass (platen). See the user guide for the film adapter unit. Problem: Colors in the Preview area are strange ➤Solution 1: The original is faded. Try retouching the colors with an image editing program. (image editing program manual) ➤Solution 2: Color balance and brightness are incorrectly set. Reset them. ➤Solution 3: The fluorescent lamp inside the scanner is not sufficiently warmed. Please wait for a minute or two, then perform a preview scan again. ➤Solution 4: Calibration slot on the film guide is obstructed. Clear any items or dust blocking the calibration slot. See the user guide for the film adapter unit. Problem: ➤Solution: Entire image is whited out (or blackened) when the image type is set to black and white The threshold value is set too low (or high). Increase (decrease) the threshold value. 63

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63
Problem:
No free disk space message displays when you start a scan
Solution:
Since there is insufficient free space on your hard drive, clear non-
essential files to create more space.
Problem:
Scanning is taking a long time
Solution:
Resolution is set too high. Lower the resolution to the minimum
required settings and rescan.
Problem:
Can
’
t scan with the film adapter unit
Solution:
Set the film guide correctly on the document glass (platen).
See the
user guide for the film adapter unit
.
Problem:
Colors in the Preview area are strange
Solution 1: The original is faded. Try retouching the colors with an image editing
program. (image editing program manual)
Solution 2: Color balance and brightness are incorrectly set.
Reset them.
Solution 3: The fluorescent lamp inside the scanner is not sufficiently warmed.
Please wait for a minute or two, then perform a preview scan again.
Solution 4: Calibration slot on the film guide is obstructed. Clear any items or
dust blocking the calibration slot.
See the user guide for the film
adapter unit
.
Problem:
Entire image is whited out (or blackened) when the image
type is set to black and white
Solution:
The threshold value is set too low (or high). Increase (decrease) the
threshold value.