Canon EOS R6 Advanced User Guide - Page 818

Troubleshooting Guide Power-related problems Shooting-related problems Problems with wireless features Operation problems Display problems Playback problems Sensor cleaning problems Computer connection problems If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, take the camera to the nearest Canon Service Center. Power-related problems Batteries cannot be charged with the battery charger. If the battery's remaining capacity ( ) is 94% or higher, the battery will not be charged. Do not use any battery packs other than a genuine Canon Battery Pack LP-E6NH/ LP-E6N/LP-E6. In case of charging or charger issues, see Charging the Battery. The charger's lamp blinks at high speed. If (1) the battery charger or battery has a problem or (2) communication with the battery failed (with a non-Canon battery pack), the protection circuit will stop charging, and the charge lamp will blink in orange at a constant high speed. In the case of (1), unplug the charger's power plug from the power outlet, reattach the battery, wait a few minutes, and then reconnect the power plug to the power outlet. If the problem persists, take the camera to the nearest Canon Service Center. The charger's lamp does not blink. If the internal temperature of the battery attached to the charger is high, the charger will not charge the battery for safety reasons (lamp off). During charging, if the battery's temperature becomes high for any reason, charging will stop automatically (lamp blinks). When the battery temperature goes down, charging will resume automatically. 818