Canon PIXMA MG6821 User Manual - Page 868
Cannot Print/Scan from Smartphone/Tablet
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Cannot Print/Scan from Smartphone/Tablet If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the machine. Check the cause of your problem according to the connection method. Cannot Communicate with Machine over Wireless LAN Cannot Communicate with Machine while It Is in Direct Connection Note • For problems on printing with other connection methods or more on performing settings of each connection method: Using PIXMA/MAXIFY Cloud Link Printing with Google Cloud Print Printing from an AirPrint-enabled Printer with iOS Device Cannot Communicate with Machine over Wireless LAN If your smartphone/tablet cannot communicate with the machine, check the following. Check1 Make sure machine is turned on. Check2 Is icon displayed on the touch screen? If the icon is not displayed, tap the icon on the upper right, and then select Activate wireless LAN on the Change LAN screen. If the icon is displayed, the machine is not connected to the wireless router. Check3 Are network settings of machine identical with those of wireless router? Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the machine, print out the network setting information. Printing Network Settings If the network settings of the machine are not identical with those of the wireless router, change the network settings of the machine to match with those of the wireless router using IJ Network Tool. Check4 Are network settings of your smartphone/tablet identical with those of wireless router? Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of your smartphone/tablet, refer to the instruction manual provided with it. 868