Canon PIXMA MG6821 User Manual - Page 928

ScanGear (Scanner Driver) Error Messages If an error message for ScanGear (scanner driver) appears, check the error code and follow the corresponding solution. Error Code 1 4 10 122 151 175 176 177 140 145 155 156 157 Error Message Error in scanner. Turn off scanner and follow instructions in User's Guide. Scanner driver will be closed. Solution • Make sure that your scanner or printer and the computer are connected correctly. • Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or the web page. Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to delete MP Drivers. • Your scanner or printer may be damaged. Restart the computer, then reconnect your scanner. If the same error message still appears, contact the service center. Printer is in use or an error has occurred. Check status. Scanner driver will be closed. • Wait for the device operation to finish, then scan. Cannot communicate with scanner for these reasons: - Scanner is turned off. - Scanner is disconnected. (It is disconnected from LAN, if using on LAN.) Please check and try again. Scanner driver will be closed. Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. Cannot communicate with scanner for these reasons: - Scanner is turned off. - USB cable is disconnected. Please check and try again. Scanner driver will be closed. Cannot communicate with scanner for these reasons: - Scanner is turned off. - (If using Wired LAN connection) It is disconnected from Wired LAN. - (If using wireless LAN connection) Signal strength is poor due to obstructions. - Network connection is prohibited by security software. - Different scanner on the network is selected. • Make sure that your scanner or printer is turned on. • Delete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or the web page. Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how to delete MP Drivers. • Make sure that the selected application source is correct. Refer to the application's manual for details. • Check the printer status. • With USB connection, check the connection of the USB cable and reconnect as required. • With network connection, check the connection status and reconnect as required. • With network connection, specify the scanner to use with IJ Network Scanner Selector EX. Refer to "Network Scan Settings" for the setting procedure. 928