Canon PIXMA MP950 MP950 User's Guide - Page 138
Problems Scanning
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Problems Scanning Scanner won't work Cause The machine is not recognized by the computer. Action Restart the computer. This may enable the computer to recognize the machine. ScanGear MP won't start Cause Scanner driver (ScanGear MP) not installed. Scanner is not selected in the application software. Action Set the Setup CD-ROM and install the software. In the application software, select this machine in [Select Source] or [Import] under the [File] menu. Example: ArcSoft PhotoStudio *Display may differ depending on your operating system. If you are using an older application software, the menu item may be named [Select TWAIN-compliant device] instead of [Select Source]. The feature of the application software does not support TWAIN. Start ScanGear MP from within a TWAIN compatible software. 136 Troubleshooting Chapter 12