Canon PIXMA MP950 MP950 User's Guide - Page 138

Problems Scanning

Page 138 highlights

Problems Scanning „ Scanner won't work Cause The machine is not recognized by the computer. Action Restart the computer. This may enable the computer to recognize the machine. „ ScanGear MP won't start Cause Scanner driver (ScanGear MP) not installed. Scanner is not selected in the application software. Action Set the Setup CD-ROM and install the software. In the application software, select this machine in [Select Source] or [Import] under the [File] menu. Example: ArcSoft PhotoStudio *Display may differ depending on your operating system. If you are using an older application software, the menu item may be named [Select TWAIN-compliant device] instead of [Select Source]. The feature of the application software does not support TWAIN. Start ScanGear MP from within a TWAIN compatible software. 136 Troubleshooting Chapter 12

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136
Chapter 12
Troubleshooting
Problems Scanning
Scanner won’t work
ScanGear MP won’t start
Cause
Action
The machine is not recognized by
the computer.
Restart the computer.
This may enable the computer to recognize the machine.
Cause
Action
Scanner driver (ScanGear MP) not
installed.
Set the Setup CD-ROM and install the software.
Scanner is not selected in the
application software.
In the application software, select this machine in [Select Source] or
[Import] under the [File] menu.
Example: ArcSoft PhotoStudio
*Display may differ depending on your operating system.
If you are using an older application software, the menu item may be
named [Select TWAIN-compliant device] instead of [Select Source].
The feature of the application
software does not support TWAIN.
Start ScanGear MP from within a TWAIN compatible software.