Canon PIXMA MP950 MP950 User's Guide - Page 147

„ Error No.: 2500 is Displayed Cause Auto head align has failed. Action See "Auto head align has failed." on page 116 . „ For Windows Users Cause The [Instructions] button is not displayed on the printer driver screen. Scan Guide is not displayed. Action The [Instructions] on the printer driver screen is not displayed if the onscreen manuals (instruction manuals) are not installed. Set the "Setup CDROM" in your computer and install the on-screen manuals (instruction manuals). Note The [Instructions] is displayed only on [Main] and [Maintenance] tabs. The button for displaying the scanner driver operating instruction is grayed out when the on-screen manuals (instruction manuals) are not installed. Set the "Setup CD-ROM" in your computer and install the onscreen manuals (instruction manuals). If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the Canon Customer Care Center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP950 z Serial number: written on label inside machine z Details of the problem z What you tried to solve the problem, and what happened Note If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the Canon Customer Care Center. Never attempt to repair or disassemble the machine yourself. Chapter 12 Troubleshooting 145