Canon PIXMA MX492 User Manual - Page 570
Errors When You Receive a Fax
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Contact the recipient and have the recipient check that the telephone line is connected correctly. #012 Try again. There is no paper in the recipient's fax machine. Contact the recipient and have the recipient load paper. #017 No tone is detected. The machine could not detect the dial tone. Dial tone detect in Adv. FAX settings under Fax settings is set to ON. Set to OFF. Adv. FAX settings #018 Line was busy. The fax/telephone number you dialed is busy. Try dialing again after waiting for a moment. #022 Number is deleted. The fax/telephone number registered in the machine's directory is incorrect. Check the recipient's fax/telephone number, correct the fax/telephone number registered in the machine's directory, then send the document again. Changing Registered Information #037 Memory is full. The machine could not send a fax because its memory is full. Delete contents in memory, then send a fax again. Document Stored in Machine's Memory #059 Transmission has been canceled due to a fax information mismatch. Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX FAX info in Security control under Fax settings is set to ON. For details, see Sending Faxes after Checking Information (Checking the Recipient's Information). #085 Try again in black & white The recipient's fax machine is not color-compatible. transmission. Resend the document in black & white. #099 The Stop button was pressed during transmission. The Stop button was pressed to cancel transmission of the document. Resend it if necessary. #412 The fax could not be sent The fax could not be sent from the computer (Windows only). Ensure that the from the computer. machine is connected with the computer correctly and redo operation. #995 The unsent fax was deleted while automatic redialing. While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent. Resend the document. Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. 570