Canon PIXMA MX492 User Manual - Page 601
Cannot Print/Scan from Smartphone/Tablet
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Cannot Print/Scan from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the machine. Confirm the cause of your problem according to the connection method. Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine while It Is in the Access Point Mode Note • For problems on printing with other connection methods or details on how to perform settings of each connection method: Using PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Cannot Communicate with the Machine over the Wireless LAN If your smartphone/tablet cannot communicate with the machine, check the following. Check1 Make sure that the machine is turned on. Check2 Is Change LAN in LAN settings under Device settings set to LAN inactive or Access point mode? Select Wireless LAN. Check3 Are the network settings of the machine identical with those of the wireless router? Make sure that the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the machine, print out the network setting information. Printing Out Network Setting Information If the network settings of the machine are not identical with those of the wireless router, change the network settings of the machine to match with those of the wireless router using IJ Network Tool. Check4 Are the network settings of your smartphone/tablet identical with those of the wireless router? Make sure that the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. 601