Canon PIXMA MX882 Network Setup Troubleshooting - Page 6
The directly entered access point was not detected - mac address
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ENGLISH The directly entered access point was not detected. is Displayed Check The message appears when no access point is found by the entered access point name/network name (SSID). Check 1 Is the entered access point name/network name (SSID) correct? Press the OK button to make sure that the entered access point name/network name (SSID) is correct, then press the OK button again. Check 2 Make sure that you follow Check 1, 2, 3 and 4 of "Connection Checklist" on page 15. • After that, press the OK button, then proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. Check 3 Turn off the access point, then turn it back on. • After that, press the OK button, then proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. Check 4 Is the MAC address filtering enabled on the access point? • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Set the access point to accept the MAC address of the machine. • After that, press the OK button, then proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. • To check the MAC address of the machine, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list to check MAC address. Check 5 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the access point? "WPA/WPA2 Enterprise" is not supported on the machine. Change the security protocol (encryption standard) for the access point, then configure settings again. • After that, press the OK button, then proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. • For details on how to change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer.