Canon PIXMA iP100 Quick Start Guide - Page 62

Cannot Install the Printer Driver, Cause, Action - troubleshooting

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Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen. Action If you were unable to proceed beyond the Printer Connection screen, follow the procedure below to reinstall the printer driver. z When connecting with a USB cable (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click Exit, then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make sure you have no application software running. (8)Follow the procedure described in your setup sheet to reinstall the printer driver. z When connecting through infrared communication (1)Click Cancel on the Printer Connection screen. (2)Click Start Over on the Installation Failure screen. (3)Click Back on the screen that appears next. (4)Click Custom Install. (5)Select the checkbox of the software to install, and then click Next. (6)Click Install. (7)Click Yes on the License Agreement screen. (8)Click Manual Selection on the Printer Connection screen. (9)Select IR. (10)Click Next. (11)Follow the procedure described in your setup sheet to reinstall the printer driver. 58 Troubleshooting

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58
Troubleshooting
Cannot Install the Printer Driver
Cause
Action
Unable to proceed beyond the Printer
Connection screen.
If you were unable to proceed beyond the
Printer Connection
screen, follow
the procedure below to reinstall the printer driver.
When connecting with a USB cable
(1)
Click
Cancel
on the
Printer Connection
screen.
(2)
Click
Start Over
on the
Installation Failure
screen.
(3)
Click
Back
on the screen that appears next.
(4)
Click
Exit
, then remove the CD-ROM.
(5)
Turn the printer off.
(6)
Restart the computer.
(7)
Make sure you have no application software running.
(8)
Follow the procedure described in your setup sheet to reinstall the printer
driver.
When connecting through infrared communication
(1)
Click
Cancel
on the
Printer Connection
screen.
(2)
Click
Start Over
on the
Installation Failure
screen.
(3)
Click
Back
on the screen that appears next.
(4)
Click
Custom Install
.
(5)
Select the checkbox of the software to install, and then click
Next
.
(6)
Click
Install
.
(7)
Click
Yes
on the
License Agreement
screen.
(8)
Click
Manual Selection
on the
Printer Connection
screen.
(9)
Select
IR
.
(10)
Click
Next
.
(11)
Follow the procedure described in your setup sheet to reinstall the printer
driver.