Canon PIXMA iP90 iP90 Quick Start Guide - Page 85

Cannot Print Properly through Infrared Communication

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Troubleshooting Cannot Print Properly through Infrared Communication Problem Cannot Print Properly through Infrared Communication Possible Cause Try This The required driver When using other than Windows 98 or later must have been preinstalled and is not installed Microsoft Infrared Communication Driver must be installed in the computer. See "Printing Data through Infrared Communication" on page 15. The infrared communication driver is inactive In Windows XP, Windows 2000, or Windows Me 1. Check whether the Wireless Link icon is displayed on the task bar. 2. Place the mouse cursor on the Wireless Link icon. Ensure that "iP90 is the range" is displayed. If the name of another unit is displayed, change the orientation of this unit or turn it off. In Windows 98 Start the infrared monitor and check whether the infrared communication driver is active. 1. Click Start, Settings, and Control Panel. 2. Double-click the Infrared Monitor. 3. Click the Options tab. 4. Check the Enable infrared communication check box. The installation place, distance, and/or angle is improper Check the installation place, distance, or angle according to the Section "Printing Data through Infrared communication." The requirements • Printing from a computer for infrared communications with the computer Computer which provided with the infrared communication port based on the IrDA version 1.1 standard. or other devices are • Printing from a PDA or mobile phone not satisfied The model which provided an IrDA port and which was based on the IrMC version 1.1. The selected printer Check the printer port setting. port is wrong 1. Open the printer driver Properties dialog box from the Start menu. 2. Click Ports tab or Details tab to ensure that the Infrared Port is selected as the destination port. • In Windows XP or Windows 2000 The port [IR] is used as the infrared communication port. • In Windows Me or Windows 98 The infrared port name is followed by the text "Infrared Printing (LPT) Port" which is enclosed in parentheses. Example: LPT3: (Infrared Printing (LPT) Port) * A port other than the LPT3 port may be selected depending on the computer setting. To check whether the printer is connected to the computer through infrared communication, follow the procedure below. • In Windows XP, Windows 2000, or Windows Me 1. When the infrared port of the computer is moved close to the Infrared Port of the printer, the Wireless Link icon appears on the task bar. 2. Place the cursor on the Wireless Link icon. If "iP90 is in range" is displayed, the printer is ready for printing. If the name of another unit is displayed, change its orientation or turn it off. • When using Windows 98 Start the infrared monitor to check whether the Infrared Communication Driver is active. 1. Click Start, then click Settings and Control Panel. 2. Double-click the Infrared icon. 3. Check whether "iP90 is in range" is displayed on the Status tab. If the name of another unit is displayed, change its orientation or turn it off. 81

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Troubleshooting
81
Cannot Print Properly through Infrared Communication
Problem
Possible Cause
Try This
Cannot Print
Properly through
Infrared
Communication
The required driver
is not installed
When using other than Windows 98 or later must have been preinstalled and
Microsoft Infrared Communication Driver must be installed in the computer.
See
"
Printing Data through Infrared Communication
"
on page 15.
The infrared
communication
driver is inactive
In Windows XP, Windows 2000, or Windows Me
1.
Check whether the Wireless Link icon is displayed on the task bar.
2.
Place the mouse cursor on the Wireless Link icon.
Ensure that "iP90 is the range" is displayed.
If the name of another unit is displayed, change the orientation of this unit or
turn it off.
In Windows 98
Start the infrared monitor and check whether the infrared communication driver
is active.
1. Click
Start
,
Settings
, and
Control Panel
.
2.
Double-click the
Infrared Monitor.
3.
Click the
Options
tab.
4.
Check the
Enable infrared communication
check box.
The installation
place, distance,
and/or angle is
improper
Check the installation place, distance, or angle according to the Section
"Printing Data through Infrared communication."
The requirements
for infrared
communications
with the computer
or other devices are
not satisfied
•
Printing from a computer
Computer which provided with the infrared communication port based on the
IrDA version 1.1 standard.
•
Printing from a PDA or mobile phone
The model which provided an IrDA port and which was based on the IrMC
version 1.1.
The selected printer
port is wrong
Check the printer port setting.
1.
Open the printer driver Properties dialog box from the
Start
menu.
2. Click
Ports
tab or
Details
tab to ensure that the Infrared Port is selected as the
destination port.
•
In Windows XP or Windows 2000
The port [IR] is used as the infrared communication port.
•
In Windows Me or Windows 98
The infrared port name is followed by the text "Infrared Printing (LPT) Port"
which is enclosed in parentheses.
Example: LPT3: (Infrared Printing (LPT) Port)
* A port other than the LPT3 port may be selected depending on the computer
setting.
To check whether the printer is connected to the computer through infrared
communication, follow the procedure below.
•
In Windows XP, Windows 2000, or Windows Me
1.
When the infrared port of the computer is moved close to the Infrared Port of
the printer, the
Wireless Link
icon appears on the task bar.
2.
Place the cursor on the
Wireless Link
icon.
If "iP90 is in range" is displayed, the printer is ready for printing.
If the name of another unit is displayed, change its orientation or turn it off.
•
When using Windows 98
Start the infrared monitor to check whether the Infrared Communication
Driver is active.
1.
Click
Start
, then click
Settings
and
Control Panel
.
2.
Double-click the
Infrared
icon.
3.
Check whether "iP90 is in range" is displayed on the
Status
tab.
If the name of another unit is displayed, change its orientation or turn it off.