Canon SELPHY CP1300 Printer User Guide - Page 68

Troubleshooting - battery

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Troubleshooting Power Cannot turn on SELPHY • Confirm that the power cord is connected and plugged in correctly (=20). • Hold the button until the startup screen is displayed (=20). • When using a battery pack, confirm that it is charged and inserted correctly. Screen Image display screen is not displayed • While the ID Photo Settings screen is displayed, press the < > button to display the Home screen, press the buttons to choose [Select & Print], and then press the button. Printing Cannot print • Confirm that SELPHY is on (=20). • Confirm that the paper and ink cassettes are loaded correctly (=16, =17). • Confirm that the ink sheet is not loose (=16). • Confirm that you are using paper designed especially for SELPHY (=3). • Replace the ink cassette and refill the paper cassette as needed (=24). • Confirm that you are using the correct combination of paper, paper cassette, and ink cassette (=16). Cannot display or print images on memory cards or USB flash drives • Confirm that the memory card is fully inserted in the correct slot, with the label face-up (=22, 23). • Confirm that the USB flash drive is fully inserted, right-side up (=22). • Confirm that the image format is supported (=22). • Confirm that a memory card requiring the use of an adapter has not been inserted without its adapter (=22). • Check the formats supported for USB flash drives (=78). 68

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68
Troubleshooting
Power
Cannot turn on SELPHY
•
Confirm that the power cord is connected and plugged in correctly (
=
20
).
•
Hold the <
q
> button until the startup screen is displayed (
=
20
).
•
When using a battery pack, confirm that it is charged and inserted correctly.
Screen
Image display screen is not displayed
•
While the ID Photo Settings screen is displayed, press the <
> button to display the
Home screen, press the <
u
><
d
> buttons to choose [Select & Print], and then press
the <
o
> button.
Printing
Cannot print
•
Confirm that SELPHY is on (
=
20
).
•
Confirm that the paper and ink cassettes are loaded correctly (
=
16
,
=
17
).
•
Confirm that the ink sheet is not loose (
=
16
).
•
Confirm that you are using paper designed especially for SELPHY (
=
3
).
•
Replace the ink cassette and refill the paper cassette as needed (
=
24
).
•
Confirm that you are using the correct combination of paper, paper cassette, and ink
cassette (
=
16
).
Cannot display or print images on memory cards or USB flash
drives
•
Confirm that the memory card is fully inserted in the correct slot, with the label face-up
(
=
22
,
23
).
•
Confirm that the USB flash drive is fully inserted, right-side up (
=
22
).
•
Confirm that the image format is supported (
=
22
).
•
Confirm that a memory card requiring the use of an adapter has not been inserted
without its adapter (
=
22
).
•
Check the formats supported for USB flash drives (
=
78
).