Canon SELPHY CP1300 Printer User Guide - Page 72

Cannot connect via Wi-Fi, Can connect to access point, but cannot print

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• Keep the printer near the access point, without objects between them. • Confirm that the password is correct, and try connecting again. • Confirm that the access point channel is between 1 - 11. Instead of auto channel assignment, it is advisable to specify a channel in this range manually. For instructions on checking or adjusting the settings, refer to the access point user manual. • If the access point filters communication by MAC or IP addresses, on the access point, register the printer information shown when you check the settings (=53). For instructions on checking or adjusting the settings, refer to the access point user manual. • In WEP networks without DHCP, set the IP address manually (=53). Cannot connect via Wi-Fi • Try restarting SELPHY. If a connection still cannot be established, check the settings of the access point or other device for the Wi-Fi connection. • If WPS connection is not possible, try connecting by using [Search for an access point] (=58) or by selecting [Manual Settings] when connecting via an access point (= 58). Can connect to access point, but cannot print • Remove any inserted memory cards or USB flash drives. • Printing is not possible when the printer is already printing a job from another device, or when the printer is connected to a camera. • Confirm that the camera, smartphone, or computer you are printing from is connected to the same access point as SELPHY. • Check the access point password and try to connect again (=52). • If a message is displayed after you enter the correct password and press the button (=59), confirm that DHCP server functionality is enabled on the access point, and make sure connection settings on SELPHY such as the IP address are correct (=53). • Check the access point settings to confirm that communication between the devices is allowed. 72

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72
•
Keep the printer near the access point, without objects between them.
•
Confirm that the password is correct, and try connecting again.
•
Confirm that the access point channel is between 1 – 11. Instead of auto channel
assignment, it is advisable to specify a channel in this range manually. For instructions
on checking or adjusting the settings, refer to the access point user manual.
•
If the access point filters communication by MAC or IP addresses, on the access point,
register the printer information shown when you check the settings (
=
53
).
For instructions on checking or adjusting the settings, refer to the access point user
manual.
•
In WEP networks without DHCP, set the IP address manually (
=
53
).
Cannot connect via Wi-Fi
•
Try restarting SELPHY. If a connection still cannot be established, check the settings
of the access point or other device for the Wi-Fi connection.
•
If WPS connection is not possible, try connecting by using [Search for an access
point] (
=
58
) or by selecting [Manual Settings] when connecting via an access point
(
=
58
).
Can connect to access point, but cannot print
•
Remove any inserted memory cards or USB flash drives.
•
Printing is not possible when the printer is already printing a job from another device,
or when the printer is connected to a camera.
•
Confirm that the camera, smartphone, or computer you are printing from is connected
to the same access point as SELPHY.
•
Check the access point password and try to connect again (
=
52
).
•
If a message is displayed after you enter the correct password and press the <
o
>
button (
=
59
), confirm that DHCP server functionality is enabled on the access
point, and make sure connection settings on SELPHY such as the IP address are
correct (
=
53
).
•
Check the access point settings to confirm that communication between the devices is
allowed.