Canon VIXIA HF G60 Instruction Manual - Page 112

Operation canceled, This photo cannot be displayed

Page 112 highlights

Troubleshooting 112 Initialize only using the camcorder - Initialize the card with this camcorder (A 32). May not be possible to record movies on this memory card - You may not be able to record clips on an SD card without a Speed Class rating or with a rating lower than recommended. To record clips with a resolution of 3840x2160 or using slow & fast motion recording, use an SD card rated UHS Speed Class U3. To record other clips, use an SD card rated SD Speed Class 6 or 10, or UHS Speed Class U1 or U3. Memory card cover is open - Close the card compartment cover after inserting a card. Memory card is full - The card is full. Delete some recordings (A 91) to free some space or replace the card. Memory card is write-protected - The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch. No clips - There are no clips on the selected card. No memory card - Insert a compatible card into the camcorder (A 32). No photos - There are no photos on the selected card. Operation canceled - Clips cannot be recorded because the control data is corrupted or an encoder error has occurred. (Control data cannot be recovered with the camcorder.) Turn the camcorder off and the on again. Remove the cards and reinsert them, or replace them with new cards. If the problem persists, consult a Canon Service Center. Process terminated with error - The card compartment cover was opened or an error occurred during the initialization of a card. Initialize the card again. If the card still causes an error message, try replacing the card. Recording was stopped due to insufficient write speed of the memory card - The write speed of the SD card was too slow so recording was stopped.To record clips with a resolution of 3840x2160 or using slow & fast motion recording, use an SD card rated UHS Speed Class U3. To record other clips, use an SD card rated SD Speed Class 6 or 10, or UHS Speed Class U1 or U3. - After repeatedly recording, deleting and editing clips (fragmented memory), it will take longer to write data on the SD card and recording may stop. Save your recordings (A 99) and initialize the card (A 32). Some clips could not be deleted - Clips that were protected/edited with other devices and then transferred to a card connected to the computer cannot be deleted with this camcorder. Task in progress. Do not disconnect the power source. - The camcorder is updating the card. Wait until the operation ends and do not disconnect the compact power adapter or remove the battery pack. This photo cannot be displayed - You may not be able to display photos taken with other devices or image files created or edited on a computer and then transferred to a card connected to the computer. Too many photos and MP4 movies. Disconnect the USB cable. - The card contains too many clips and photos. Disconnect the USB cable and delete recordings until the card contains a combined total of 2,500 (Windows)/1,000 (macOS) or fewer recordings and then use a card reader to transfer the recordings from the card. - If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and restore the connection after a short while. Unable to recognize the data - The camcorder cannot recognize data that was recorded using a video configuration that is not supported (PAL or SECAM). Unable to recover data - Could not recover a corrupted file. Save your recordings (A 99) and initialize the card (A 32). - The camcorder may not be able to recover clips when there is not enough space on the card. Delete some clips (A 91) to free some space.

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Trouble
s
hooting
112
Initialize only using the camcorder
- Initialize the card with thi
s
camcorder (
A
32).
May not be possible to record movies on this memory card
- You may not be able to record clip
s
on an
S
D card without a
S
peed Cla
ss
rating or with a rating lower than
recommended. To record clip
s
with a re
s
olution of 3840x2160 or u
s
ing
s
low & fa
s
t motion recording, u
s
e an
S
D card
rated UH
S
S
peed Cla
ss
U3. To record other clip
s
, u
s
e an
S
D card rated
S
D
S
peed Cla
ss
6 or 10, or UH
S
S
peed Cla
ss
U1 or U3.
Memory card cover is open
- Clo
s
e the card compartment cover after in
s
erting a card.
Memory card is full
- The card i
s
full. Delete
s
ome recording
s
(
A
91) to free
s
ome
s
pace or replace the card.
Memory card is write-protected
- The LOCK
s
witch on the
S
D card i
s
s
et to prevent accidental era
s
ure. Change the po
s
ition of the LOCK
s
witch.
No clips
- There are no clip
s
on the
s
elected card.
No memory card
- In
s
ert a compatible card into the camcorder (
A
32).
No photos
- There are no photo
s
on the
s
elected card.
Operation canceled
- Clip
s
cannot be recorded becau
s
e the control data i
s
corrupted or an encoder error ha
s
occurred. (Control data
cannot be recovered with the camcorder.) Turn the camcorder off and the on again. Remove the card
s
and rein
s
ert
them, or replace them with new card
s
. If the problem per
s
i
s
t
s
, con
s
ult a Canon
S
ervice Center.
Process terminated with error
- The card compartment cover wa
s
opened or an error occurred during the initialization of a card. Initialize the card
again. If the card
s
till cau
s
e
s
an error me
ss
age, try replacing the card.
Recording was stopped due to insufficient write speed of the memory card
- The write
s
peed of the
S
D card wa
s
too
s
low
s
o recording wa
s
s
topped.To record clip
s
with a re
s
olution of 3840x2160
or u
s
ing
s
low & fa
s
t motion recording, u
s
e an
S
D card rated UH
S
S
peed Cla
ss
U3. To record other clip
s
, u
s
e an
S
D
card rated
S
D
S
peed Cla
ss
6 or 10, or UH
S
S
peed Cla
ss
U1 or U3.
- After repeatedly recording, deleting and editing clip
s
(fragmented memory), it will ta
k
e longer to write data on the
S
D
card and recording may
s
top.
S
ave your recording
s
(
A
99) and initialize the card (
A
32).
Some clips could not be deleted
- Clip
s
that were protected/edited with other device
s
and then tran
s
ferred to a card connected to the computer cannot
be deleted with thi
s
camcorder.
Task in progress.
Do not disconnect the power source.
- The camcorder i
s
updating the card. Wait until the operation end
s
and do not di
s
connect the compact power adapter
or remove the battery pac
k
.
This photo cannot be displayed
- You may not be able to di
s
play photo
s
ta
k
en with other device
s
or image file
s
created or edited on a computer and
then tran
s
ferred to a card connected to the computer.
Too many photos and MP4 movies.
Disconnect the USB cable.
- The card contain
s
too many clip
s
and photo
s
. Di
s
connect the U
S
B cable and delete recording
s
until the card contain
s
a combined total of 2,500 (Window
s
)/1,000 (macO
S
) or fewer recording
s
and then u
s
e a card reader to tran
s
fer the
recording
s
from the card.
- If a dialog box appeared on the computer
s
creen, clo
s
e it. Di
s
connect the U
S
B cable, and re
s
tore the connection after
a
s
hort while.
Unable to recognize the data
- The camcorder cannot recognize data that wa
s
recorded u
s
ing a video configuration that i
s
not
s
upported (PAL or
S
ECAM).
Unable to recover data
- Could not recover a corrupted file.
S
ave your recording
s
(
A
99) and initialize the card (
A
32).
- The camcorder may not be able to recover clip
s
when there i
s
not enough
s
pace on the card. Delete
s
ome clip
s
(
A
91) to free
s
ome
s
pace.