Canon VIXIA HF W11 HF W11 User Manual - Page 100

Error Message?, Cannot Take More Still Images At This Time

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Troubleshooting Disclaimer - We shall not be held responsible for loss of recorded contents when recording videos/audio or playback cannot be operated due to malfunctions in this unit, provided parts, or SD card. - Once deleted, recorded contents (data), including data loss due to malfunctions in this unit, cannot be restored. Please be forewarned. - Canon will not be responsible for any lost data. Please be forewarned. - In order for quality improvement, defective recording medium is subject to be analyzed. Therefore, it may not be returned. Error Message? SET DATE/TIME! The clock is reset about one month after the battery is depleted. Therefore, "SET DATE/TIME!" will appear the next time the power is turned on. Set the clock again after charging the battery. "Clock Setting" (A p. 15) COMMUNICATION ERROR Reconnect the USB cable. Turn off and on the devices connected to this unit, and reset this unit. "Resetting this Unit" (A p. 95) FORMAT ERROR! Check the operating procedure, and perform once again. Reset this unit. "Resetting this Unit" (A p. 95) ERROR IN BUILT-IN MEMORY! Reset this unit. "Resetting this Unit" (A p. 95) If the above does not solve the problem, back up your files and execute "FORMAT BUILT-IN MEM." in the "SETUP" menu. (All data will be deleted.) " FORMAT BUILT-IN MEM. " (A p. 86) MEMORY CARD ERROR! Check that the card is supported by this unit. "Types of Usable SD Card" (A p. 9) Reset this unit. "Resetting this Unit" (A p. 95) Turn off this unit, then remove and re-insert the SD card. Remove any dirt from the SD card terminals. If the above does not solve the problem, back up your files and execute "FORMAT SD CARD" in the "SETUP" menu. (All data will be deleted.) " FORMAT SD CARD " (A p. 86) NOT FORMATTED Select "OK", then select "YES" on the "DO YOU WANT TO FORMAT?" screen. RECORDING FAILURE Reset this unit. "Resetting this Unit" (A p. 95) CANNOT TAKE MORE STILL IMAGES AT THIS TIME Stop video recording before taking still images. (If the SD card is removed and inserted during video recording, still images cannot be recorded.) PLAYBACK FAILED Remove and re-insert the SD card. "Inserting an SD Card" (A p. 9) Remove any dirt from the SD card terminals. Insert the SD card before turning on the power. Do not subject this unit to any strong impact or vibration. 100

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Disclaimer
- We shall not be held responsible for loss of recorded contents when
recording videos/audio or playback cannot be operated due to malfunctions
in this unit, provided parts, or SD card.
- Once deleted, recorded contents (data), including data loss due to
malfunctions in this unit, cannot be restored. Please be forewarned.
- Canon will not be responsible for any lost data. Please be forewarned.
- In order for quality improvement, defective recording medium is subject to
be analyzed. Therefore, it may not be returned.
Error Message?
SET DATE/TIME!
The clock is reset about one month after the battery is depleted. Therefore,
“SET DATE/TIME!” will appear the next time the power is turned on. Set the
clock again after charging the battery.
“Clock Setting” (
A
p. 15)
COMMUNICATION ERROR
Reconnect the USB cable.
Turn off and on the devices connected to this unit, and reset this unit.
“Resetting this Unit” (
A
p. 95)
FORMAT ERROR!
Check the operating procedure, and perform once again.
Reset this unit.
“Resetting this Unit” (
A
p. 95)
ERROR IN BUILT-IN MEMORY!
Reset this unit.
“Resetting this Unit” (
A
p. 95)
If the above does not solve the problem, back up your files and execute
“FORMAT BUILT-IN MEM.” in the “SETUP” menu. (All data will be deleted.)
“ FORMAT BUILT-IN MEM. ” (
A
p. 86)
MEMORY CARD ERROR!
Check that the card is supported by this unit.
“Types of Usable SD Card” (
A
p. 9)
Reset this unit.
“Resetting this Unit” (
A
p. 95)
Turn off this unit, then remove and re-insert the SD card.
Remove any dirt from the SD card terminals.
If the above does not solve the problem, back up your files and execute
“FORMAT SD CARD” in the “SETUP” menu. (All data will be deleted.)
“ FORMAT SD CARD ” (
A
p. 86)
NOT FORMATTED
Select “OK”, then select “YES” on the “DO YOU WANT TO FORMAT?”
screen.
RECORDING FAILURE
Reset this unit.
“Resetting this Unit” (
A
p. 95)
CANNOT TAKE MORE STILL IMAGES AT THIS TIME
Stop video recording before taking still images. (If the SD card is removed
and inserted during video recording, still images cannot be recorded.)
PLAYBACK FAILED
Remove and re-insert the SD card.
“Inserting an SD Card” (
A
p. 9)
Remove any dirt from the SD card terminals.
Insert the SD card before turning on the power.
Do not subject this unit to any strong impact or vibration.
Troubleshooting
100