Canon VIXIA HF W11 HF W11 User Manual - Page 98

Editing/Copying, Computer

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Troubleshooting Editing/Copying Unable to delete file. Files (videos/still images) that are protected cannot be deleted. Release protection before deleting the file. "Protecting Files" (A p. 63) Unable to copy to SD card. If the SD card is write protected, set it to off. BACK-UP menu does not disappear. While the USB cable is connected, the "BACK UP" menu is displayed. Computer I am using a Mac computer. Load the files to a Mac computer using the following method. "Copying to Mac Computer" (A p. 71) The computer cannot recognize the SDXC card. Confirm and update the OS of your computer. "When your computer cannot recognize the SDXC card" (A p. 10) 98

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Editing/Copying
Unable to delete file.
Files (videos/still images) that are protected cannot be deleted. Release
protection before deleting the file.
“Protecting Files” (
A
p. 63)
Unable to copy to SD card.
If the SD card is write protected, set it to off.
BACK-UP menu does not disappear.
While the USB cable is connected, the “BACK UP” menu is displayed.
Computer
I am using a Mac computer.
Load the files to a Mac computer using the following method.
“Copying to Mac Computer” (
A
p. 71)
The computer cannot recognize the SDXC card.
Confirm and update the OS of your computer.
“When your computer cannot recognize the SDXC card” (
A
p. 10)
Troubleshooting
98