Canon iP4500 iP4500 series Quick Start Guide - Page 87

Error Message Appears on a PictBridge Compliant Device, Error No.: 2002 Is Displayed - operator error

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„ Error No.: 2002 Is Displayed Cause PictBridge compliant device is connected via an unsupported USB hub. Action See "Nineteen flashes: An unsupported USB hub is connected. Remove the hub." on page 79 in "ALARM Lamp Flashes Orange" on page 77. „ Error No.: 2500 Is Displayed Cause Automatic Print Head Alignment has failed. Action See "Eleven flashes: Automatic Print Head Alignment failed." on page 78. Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them. Note z This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using. For errors on nonCanon PictBridge compliant devices, check the status of the ALARM lamp and take the appropriate action to clear the error. For details, see "ALARM Lamp Flashes Orange" on page 77. z For the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer. Error Message On PictBridge Compliant Device "Printer in use" "No paper" "Paper Error" "Paper jam" "Printer cover open" "No print head" "Waste tank full" / "ink absorber full" Action Images are being printed from the computer. Wait until printing ends. If the printer is warming up, wait until the warm-up ends. When it is ready, the printer starts printing automatically. Load paper in the Rear Tray, and select Continue* in the display on your PictBridge compliant device. * To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting Continue. If the Paper Output Tray is closed, open it. The printer resumes printing. If the Inner Cover is open, close it and select Stop in the display on your PictBridge compliant device to stop printing. Select Stop in the display on your PictBridge compliant device to stop printing. Remove the jammed paper, load new paper, press the RESUME/CANCEL button on the printer, and try printing again. Close the Top Cover on the printer. The Print Head is defective or is not installed. For details on how to resolve the error, see "Five flashes: Print Head is not installed. / Print Head is defective." on page 77 in "ALARM Lamp Flashes Orange" on page 77. The ink absorber is nearly full. For details on how to resolve the error, see "Eight flashes: Ink absorber is almost full." on page 78 in "ALARM Lamp Flashes Orange" on page 77. Troubleshooting 83

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83
Troubleshooting
Error No.: 2002 Is Displayed
Error No.: 2500 Is Displayed
Error Message Appears on a PictBridge Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge
compliant device and the countermeasures to clear them.
Cause
Action
PictBridge compliant device is
connected via an unsupported USB
hub.
See “Nineteen flashes: An unsupported USB hub is connected. Remove the
hub.” on page 79 in “ALARM Lamp Flashes Orange” on page 77.
Cause
Action
Automatic Print Head Alignment has
failed.
See “Eleven flashes: Automatic Print Head Alignment failed.” on page 78.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non-
Canon PictBridge compliant devices, check the status of the
ALARM
lamp and take the appropriate
action to clear the error. For details, see “ALARM Lamp Flashes Orange” on page 77.
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On
PictBridge Compliant
Device
Action
“Printer in use”
Images are being printed from the computer.
Wait until printing ends.
If the printer is warming up, wait until the warm-up ends. When it is ready, the
printer starts printing automatically.
“No paper”
Load paper in the Rear Tray, and select
Continue
* in the display on your
PictBridge compliant device.
* To resume printing, you can press the
RESUME/CANCEL
button on the
printer instead of selecting
Continue
.
“Paper Error”
If the Paper Output Tray is closed, open it. The printer resumes printing. If the
Inner Cover is open, close it and select
Stop
in the display on your PictBridge
compliant device to stop printing.
“Paper jam”
Select
Stop
in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the
RESUME/CANCEL
button on the printer, and try printing again.
“Printer cover open”
Close the Top Cover on the printer.
“No print head”
The Print Head is defective or is not installed.
For details on how to resolve the error, see “Five flashes: Print Head is not
installed. / Print Head is defective.” on page 77 in “ALARM Lamp Flashes
Orange” on page 77.
“Waste tank full” / “ink absorber full”
The ink absorber is nearly full.
For details on how to resolve the error, see “Eight flashes: Ink absorber is
almost full.” on page 78 in “ALARM Lamp Flashes Orange” on page 77.