Canon imageCLASS MF5770 imageCLASS MF5700 Series Software Guide - Page 226

Troubleshooting, Printer Problems

Get Canon imageCLASS MF5770 PDF manuals and user guides View all Canon imageCLASS MF5770 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 226 highlights

Troubleshooting 5 CHAPTER This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. •"Printer Problems," on p. 5-1. •"Driver Problems," on p. 5-4. •"Scanning Problems," on p. 5-6. •"Installing and Uninstalling Problems," on p. 5-11. If you cannot solve the problem by referring to the information in this chapter, see also Chapter 9, "Troubleshooting," in the Basic Guide. • If the Help in this chapter does not provide the information you need, please contact the Canon Support Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For 24 hour interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions please visit the Canon Support site at www.canontechsupport.com. Printer Problems Printer does not print. Q Is there paper in the machine? A Make sure paper is loaded. Q Does the copy job stop due to out of paper? A Load paper. The print job will start automatically when the copy job is completed. Q Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Printer Problems 5-1

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
CHAPTER
Printer Problems
5-1
5
Troubleshooting
This chapter describes the problems you might encounter when using the machine and their
remedies. It also explains what to do if you cannot solve the problem by yourself.
•“Printer Problems,” on p. 5-1.
•“Driver Problems,” on p. 5-4.
•“Scanning Problems,” on p. 5-6.
•“Installing and Uninstalling Problems,” on p. 5-11.
If you cannot solve the problem by referring to the information in this chapter, see also Chapter
9, “Troubleshooting,” in the
Basic Guide
.
• If the Help in this chapter does not provide the information you need, please contact the
Canon Support Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST
Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. For 24 hour interactive
troubleshooting, e-mail technical support, the latest driver downloads and answers to
frequently asked questions please visit the Canon Support site at
www.canontechsupport.com.
Printer Problems
Printer does not print.
Q
Is there paper in the machine?
A
Make sure paper is loaded.
Q
Does the copy job stop due to out of paper?
A
Load paper. The print job will start automatically when the copy job is
completed.
Q
Is the cartridge installed correctly?
A
Make sure the cartridge is installed correctly. (See the
Set-Up Instructions
(for
MF5730/MF5750 users) or
Set-Up Instructions
for the Machine
(for MF5770
users).)