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Canon imageCLASS MF5770 imageCLASS MF5700 Series Software Guide - Page 232

Canon imageCLASS MF5770 Manual

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Troubleshooting 1. Open the following file in Notepad or another text editor application. Windows 98/Me: windows\system\CNCMFP12.ini Windows 2000: winnt\system32\CNCMFP12.ini Windows XP/Server 2003: windows\system32\CNCMFP12.ini 2. Below the last line, add the following two lines, then save the file. Take care not to modify any other parts. [Scan] ReadSize=16 A If you connect the machine to a USB 2.0-equipped computer, you may not be able to scan. If your PC is equipped with two or more USB ports, try connecting the machine to another USB ports. If the problem persists, follow the procedure below to modify the INI file. It is recommended to make a backup copy of the file before making any changes to it. 1. Open the following file in Notepad or another text editor application. Windows 98/Me: windows\system\CNCMFP12.ini 5 Windows 2000: winnt\system32\CNCMFP12.ini Windows XP/Server 2003: windows\system32\CNCMFP12.ini 2. In the [ScanSize] section, change "Read512Bytes=0" to "Read512Bytes=1," then save the file. Take care not to modify any other parts. Q Is the [Select Source] setting in the MF Toolbox. ScanGear MF, or WIA driver set correctly? A Choose between loading the document on the platen glass or ADF. Q After installing the software, did you install a TWAIN-compatible application? A The TWAIN system file is replaced with something inappropriate and you will be unable to scan images. If this happens, remove the software (see "Uninstalling and Reinstalling the Software," on p. 1-21), then reinstall it (see "Installing Software on Your Computer," on p. 1-4). Q Is the machine recognized in [Scanners and Cameras] of the [Control Panel] folder? A Follow this procedure below to check if the corresponding scanner driver name or icon is present in [Scanners and Cameras] of the [Control Panel] folder: 1. Click [start] on the Windows task bar ➞ [Control Panel]. (Windows 98/Me/ 2000: Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Control Panel].) Scanning Problems 5-7

Section	Page
Manuals for the Machine	2
How This Manual Is Organized	3
Contents	4
Preface	9
How to Use This Manual	9
Symbols Used in This Manual	9
Buttons Used in This Manual	9
Displays Used in This Manual	10
Abbreviations Used in This Manual	10
Legal Notices	11
Trademarks	11
Copyright	11
Notice	11
Installation	12
System Requirements	12
Where to Find Help	14
Installing Software on Your Computer	15
To Use the Machine as a Local Printer, Scanner or for PC Faxing (USB Connection)	16
Step 1 Install the MF Drivers (USB Connection)	17
Step 2 Install the MF Toolbox	19
Step 3 Connect the USB Cable	21
Install Accompanying Applications	22
Read User’s Manual	22
To Use the Machine as a Network Printer (Network Connection) (MF5770 Model Only)	23
Step 1 Specifying Network Settings	23
Step 2 Connecting the Machine to a Network	26
Step 3 Checking Network Settings	26
Step 4 Install the MF Network Drivers (Network Connection)	27
Checking Installation	31
Uninstalling and Reinstalling the Software	32
Removing the MF Toolbox	32
Removing the MF Drivers	33
Reinstalling the Software	34
Printing	35
Printing a Document	35
Canceling Printing	37
Changing Print Settings	38
From a Windows Application	38
From the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) Folder	39
Windows 98/Me Properties	40
Windows 2000/XP/Server 2003 Properties and Printing Preferences	61
Properties	61
Printing Preferences	71
Using the Machine on Your Network	91
Setting the Machine as a Shared Printer	91
Using the Shared Printer on Your Network	98
Scanning	103
Scanning with [Start] on the Machine	103
Setting the Scanning Function for [Start]	105
Setting Up [Start] to Operate in a Different Way from [Save]	105
Setting Up [Start] in the [Settings] Dialog Box	106
Setting Up [Start] in the [Scanners and Cameras] Folder (Windows 98/2000: the [Scanners and Camer...	107
Scanning with the MF Toolbox	109
MF Toolbox Settings	112
Scanner Settings	112
Save Scanned Image to	114
Link Scanned Images to	115
Confirmation of the Scanned Image and Exif Settings (Confirm Scanned Image)	115
Scanning an Image from an Application	117
Creating One PDF File from Two or more Pages	118
Setting Preferences and Scanning with ScanGear MF	121
Switching between Simple Mode and Advanced Mode	121
Using Simple Mode	122
Using Advanced Mode	125
Advanced Mode - Specifying the Parameters of a Scan	127
Advanced Mode Settings	128
Determining Resolution	146
Scanning with the WIA Driver (Windows XP Only)	148
Scanning from the [Scanner and Camera Wizard] Dialog Box	148
Scanning from an Application	155
PC Faxing (MF5750/MF5770 Models Only)	157
Sending a Fax	157
Characters and Symbols for Fax Numbers	159
Fax Sending Settings	159
Changing Fax Settings	169
From a Windows Application	169
From the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) Folder	170
Windows 98/Me Fax Properties	172
Windows 2000/XP/Server 2003 FAX Properties and FAX Printing Preferences	184
FAX Properties	184
FAX Printing Preferences	187
Canon Cover Sheet Editor	197
Installing and Uninstalling Cover Sheet Editor	197
Opening, Saving, and Closing a File	201
Creating an Original Cover Sheet	203
Printing a Cover Sheet	224
Registering an Original Cover Sheet as a Template	224
Troubleshooting	226
Printer Problems	226
Driver Problems	229
Scanning Problems	231
Installing and Uninstalling Problems	236
Appendix	238
Printer Specifications	238
Hardware	238
Software	239
Glossary	240