Canon imageCLASS MF5770 imageCLASS MF5700 Series Software Guide - Page 233
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2. Click [Printers and Other Hardware] in the [Control Panel] folder ➞ [Scanners and Cameras]. (Windows 98/Me/2000: Double-click [Scanners and Cameras].) 3. If [WIA Canon MF5730], [WIA Canon MF5750] or [WIA Canon MF5770] (Windows 98/Me/2000: [Canon MF5730], [Canon MF5750]) or [Canon MF5770] is present in the [Scanners and Cameras] folder or dialog box, the machine is recognized. If not, remove the software (see "Uninstalling and Reinstalling the Software," on p. 1-21), then reinstall it (see "Installing Software on Your Computer," on p. 1-4). You tried to create a multipage PDF, but were not able to scan several documents. Q Is the [Automatically Quit ScanGear MF after Scanning] checkbox in [Preferences] checked? A Click a button on the MF Toolbox and in the settings dialog box, select [Use the scanner driver to make advanced settings]. When ScanGear MF opens, if you scan with the [Automatically Quit ScanGear MF after Scanning] setting selected in [Preferences] of Advanced Mode, only the documents placed at one time on 5 the platen glass will be scanned. If you want to scan additional documents, clear the [Automatically Quit ScanGear MF after Scanning] checkbox before scanning. Troubleshooting Computer has hung up or frozen. Q Is enough memory loaded in your computer? A Quit other opened applications and try again. Q Is enough space available in the hard disk? A Check that hard disk has enough available space, in particular when scanning large documents at a high resolution. For example, a LTR-size document scanned at 600 dpi, full color requires a minimum of 300 MB of disk space. * If you do not have enough available space, scan the document at a lower resolution. Q Does an error occur when scanning an image in Photoshop? A Change the allocated memory. On the [Edit] menu, select [References] ➞ click [Memory & Image Cache]. Change the [Physical Memory Usage] in a range of approximately 10% to 20%. Q Is the driver installed properly? A Remove the software (see "Uninstalling and Reinstalling the Software," on p. 1-21), then reinstall it. (See "Installing Software on Your Computer," on p. 1-4.) 5-8 Scanning Problems