Canon imageFORMULA DR-5080C High Speed Color Instruction Manual - Page 75
Paper Feed Trouble
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Page 75 highlights
Paper Feed Trouble If the document is not fed properly or the detection functions do not work smoothly, remedy the problem by following the remedies described below. Condition Paper jam has occurred. Cause and remedy • Check the document to see if the size and thickness of the document are within the ranges supported by the scanner, and to see if the quality of the document paper is appropriate. For cautions on handling documents, see "About Documents" (P.36). • Document slipping may be causing a paper feed error to occur (P.32). Slide the paper feed adjustment lever to adjust paper feed. Condition • Dirty or worn rollers inside the scanner cause paper jams. Clean rollers if dirty. (P.83) Worn rollers must be replaced. Contact a Canon service department. The document tray does not rise and clicks into place. 4 Cause and remedy The weight of the loaded paper sometimes increases due to the environment (e.g. very humid locations) in which the document is stored. If this happens, the weight of the paper will exceed the maximum allowed stacked weight even if the number of stacked sheets is below the maximum, and sometimes prevent the document tray from rising. Reduce the number of document sheets loaded on the document tray and scan the document again. Condition Cause and remedy Double feed error occurs even though documents are not being double-fed. (erroneous detection of double feed) If the size and thickness of the paper on which the Function Sheet is copied differs from that of the document to be scanned when the Function Sheet is used, the scanner erroneously judges this to be a double feed, and this error occurs. If this happens, turn double feed detection OFF, and scan the document again. Or, copy the Function Sheet on paper of same size and thickness as the document, and use that copy. 75
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