Canon imagePROGRAF GP-2000 imagePROGRAF GP-4000 GP-2000 series User Manual - Page 708

• Click Get Information to reflect the paper information set in the printer to the printer driver. Printing with Easy Setup Check 4 When loading paper in the printer, is the media loaded the same as the media type selected on the touch screen? Select the correct media type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Check 5 Is the paper creased or curled? Straighten out the wrinkles or curls and reload the paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Check 6 Is Cut-dust reduction in the touch screen menu Advanced paper settings set to ON? A cut dust reduction line is printed at the paper cut position when Cut-dust reduction is set to ON. If cutting dust reduction is not required, set Cut-dust reduction to OFF. Menu Structure Check 7 Is the Print head height set too low in the touch screen menu? Set Head height to the value higher than the current one. Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Head height setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using film-based printing material such as tracing paper, set the Transport unit vacuum strength in the touch screen menu to Standard, Medium-strong, or Strong. If that does not resolve the problem, increase the Head height setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 9 Is the output guide clean? Clean the output guide. 708