Casio SA400 User Guide - Page 24

ADDITIONAL INFO ADDITIONAL INFORMATION DISPLAYS (cont.) DISPLAYED MESSAGE UNAVAILABLE UPDATE NEEDED UPDATING NOW VOLUME XX NOT AVAIL STATUS ACTION Caller ID record was not available. See "CALL WAITING CALLER ID SERVICE OPTIONS" on page 21. System update must be performed at another station. Line 1 may have been disconnected and then reconnected or power may have been lost. Perform a system update at another station. See "PERFORMING A SYSTEM UPDATE" on page 43. Network or station is being updated. Please wait. The volume level will appear when using the handset or headset to go on-hook or off-hook. The volume level will appear for 2 seconds. See "PROGRAMMING VOLUME" on page 16. Station ID is already being used by another station. Press "CHANGE" to select another station ID. See "ASSIGNING A STATION EXTENSION NUMBER" on page 12. If you feel this display was received in error, perform a system update at another station. 46 ADDITIONAL INFORMATION TROUBLESHOOTING PROGRAMMING I reconnected line 1 to the unit and now I cannot program the phone to it's existing ID. s Perform a system update at another station. I cannot access the program mode. s Did your station place a call on hold? Is a line indicator flashing green? s Is the station off hook? OPERATION My station does not receive PAGE ALL. s Is your station the auto attendant? s Check to see if DND (Do Not Disturb) is on. I cannot join a call in progress s Has the station originating the call released privacy? s Has another station already joined the privacy released call? The intercom feature does not work. s Is Line 1 common to all units that want to use the intercom feature? s Is the station you are intercomming in DND? I cannot view the activity of other stations. s Is Line 1 common to all units? One station's icon continues to appear in the display when the station is not in use. s Check to see if DND (Do Not Disturb) is on at that station. s Make sure the unit is still connected with the line and AC power. TELEPHONE The LINE INDICATOR flashes when a call comes in but the telephone does not ring. s Is the auto attendant turned on? The SA-400 will not ring when the auto attendant is on, unless the incoming caller is later transferred to your station. s Is your station off hook? Your station will not ring if your are on another line. s If you want your station to ring under the above two conditions, set ALWAYS RING: ON in programming. See page 15. s Check the ringer switch at the back of the unit. s Check the ringers for lines 1-4 in programming mode. s Are lines 3 and/or 4 set as private lines for other stations? See "SETTING A PRIVATE LINE" on page 13. s Check the PC/FAX switch (see page 9). There is no dial tone and the LCD is blank. s Check that the AC adapter is plugged in at both ends. s Verify that the AC outlet is working by plugging a lamp etc. into it. 47 ADDITIONAL INFO