Cisco 7911G Administration Guide - Page 225
Verifying TFTP Server Settings, Verifying IP Addressing and Routing, Applications Menu, Settings
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Chapter 9 Troubleshooting and Maintenance Resolving Startup Problems Verifying TFTP Server Settings You can determine the IP address of the TFTP server used by the phone by pressing the Applications Menu button on the phone and then selecting Settings > Network Configuration > TFTP Server 1. If you have assigned a static IP address to the phone, you must manually enter a setting for the TFTP Server 1 option. See the "Network Configuration Menu" section on page 4-7. If you are using DHCP, the phone obtains the address for the TFTP server from the DHCP server. Check the IP address configured in Option 150. Refer to Configuring Windows 2000 DHCP Server for Cisco Unified Communications Manager, available at this URL: http://www.cisco.com/warp/customer/788/AVVID/win2000_dhcp.html You can also enable the phone to use an alternate TFTP server. Such a setting is particularly useful if the phone was recently moved from one location to another. See the "Network Configuration Menu" section on page 4-7 for instructions. Verifying IP Addressing and Routing You should verify the IP addressing and routing settings on the phone. If you are using DHCP, the DHCP server should provide these values. If you have assigned a static IP address to the phone, you must enter these values manually. On the Cisco Unified IP Phone, press the Applications Menu button, then select Settings > Network Configuration, and look at the following options: • DHCP Server-If you have assigned a static IP address to the phone, you do not need to enter a value for the DHCP Server option. However, if you are using a DHCP server, this option must have a value. If it does not, check your IP routing and VLAN configuration. Refer to Troubleshooting Switch Port Problems, available at this URL: http://www.cisco.com/warp/customer/473/53.shtml • IP Address, Subnet Mask, Default Router-If you have assigned a static IP address to the phone, you must manually enter settings for these options. See the "Network Configuration Menu" section on page 4-7 for instructions. If you are using DHCP, check the IP addresses distributed by your DHCP server. Refer to Understanding and Troubleshooting DHCP in Catalyst Switch or Enterprise Networks, available at this URL: http://www.cisco.com/warp/customer/473/100.html#41 OL11954-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0 9-5