Compaq Armada e500 Compaq Armada E500 and Armada V300 Maintenance and Service - Page 42

Table 2-1, Message, Description, Recommended Action, Run Computer Setup

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Table 2-1 continued Message Description Recommended Action Keyboard failure The keyboard failed to respond to the RESET ID command. Replace the keyboard. If the problem persists, replace the system board. No interrupts from Timer 0 The periodic Replace the system board. timer interrupt is not occurring. ROM at xxxx (LENGTH yyyy) with nonzero checksum (zz) An illegal adapter Check the external adapter ROM was (such as a video card) to located at the determine if it is causing the specified conflict. address. Time/Date corrupt run SCU The time and 1. Run Computer Setup date stored in the (Section 2.5). real time clock 2. If problem persists, (RTC) have been replace RTC battery. corrupted, possibly by a 3. If problems persists, power loss. replace system board. Hard disk xx failure (or A failure or an error) error occurred when trying to access the hard drive. 1. Run ScanDisk. 2. Check disk in DOS and Windows 95. 2-6 Troubleshooting

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2-6
Troubleshooting
Table 2-1
continued
Message
Description
Recommended Action
Keyboard failure
The keyboard
failed to respond
to the RESET ID
command.
Replace the keyboard. If the
problem persists, replace
the system board.
No interrupts from
Timer 0
The periodic
timer interrupt is
not occurring.
Replace the system board.
ROM at xxxx
(LENGTH yyyy) with
nonzero checksum
(zz)
An illegal adapter
ROM was
located at the
specified
address.
Check the external adapter
(such as a video card) to
determine if it is causing the
conflict.
Time/Date corrupt -
run SCU
The time and
date stored in the
real time clock
(RTC) have been
corrupted,
possibly by a
power loss.
1. Run Computer Setup
(Section 2.5).
2. If problem persists,
replace RTC battery.
3. If problems persists,
replace system board.
Hard disk xx failure (or
error)
A failure or an
error occurred
when trying to
access the
hard drive.
1.
Run ScanDisk.
2.
Check disk in DOS and
Windows 95.