Compaq Armada e500 Compaq Armada E500 and Armada V300 Maintenance and Service - Page 60

Table 2-12, Solving Hard Drive, Problems - restore disk

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Table 2-12 Solving Hard Drive Problems Problem Possible Cause Solution Accessing information on the hard drive is much slower than usual. Hard drive entered low power state due to timeout and is now exiting from it. Wait for the system to restore the previously saved data prior to initiating a low power state. Hard drive is fragmented/not optimized or has errors. Run ScanDisk and Disk Defragmenter. Hard drive does not Hard drive is not work. seated properly. Turn off and unplug the computer, remove and reinsert the hard drive. Errors occur after starting from an additional hard drive. Additional hard drive has not been prepared with necessary software. Boot from the original hard drive or a prepared hard drive. System does not recognize a hard drive. The drive is not seated properly. Turn off and unplug the computer, then remove and reinsert the drive. The drive is damaged. Try using the hard drive in another bay to verify that the problem is with the drive. Run ScanDisk on the drive. The drive was inserted while system was on or in Suspend or Hibernation. Shut down the computer before inserting or removing a hard drive. DriveLock settings cannot be accessed in Computer Setup. The DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Completely turn off the computer. Turn the computer back on, then run Computer Setup (Section 2.5) by pressing F10 when the blinking cursor light appears in the upper-right corner of the screen. 2-24 Troubleshooting

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2-24
Troubleshooting
Table 2-12
Solving Hard Drive
Problems
Problem
Possible Cause
Solution
Accessing
information on the
hard drive is much
slower than usual.
Hard drive entered
low power state due
to timeout and is
now exiting from it.
Wait for the system to
restore the previously
saved data prior to
initiating a low power
state.
Hard drive is
fragmented/not
optimized or has
errors.
Run ScanDisk and Disk
Defragmenter.
Hard drive does not
work.
Hard drive is not
seated properly.
Turn off and unplug the
computer, remove and
reinsert the hard drive.
Errors occur after
starting from an
additional hard drive.
Additional hard drive
has not been
prepared with
necessary software.
Boot from the original
hard drive or a prepared
hard drive.
System does not
recognize a hard
drive.
The drive is not
seated properly.
Turn off and unplug the
computer, then remove
and reinsert the drive.
The drive is
damaged.
Try using the hard drive in
another bay to verify that
the problem is with the
drive. Run ScanDisk on
the drive.
The drive was
inserted while
system was on or in
Suspend or
Hibernation.
Shut down the computer
before inserting or
removing a hard drive.
DriveLock settings
cannot be accessed
in Computer Setup.
The DriveLock
settings are
accessible only
when you enter
Computer Setup by
turning on (not
restarting) the
computer.
Completely turn off the
computer. Turn the
computer back on, then
run Computer Setup
(Section 2.5) by pressing
F10
when the blinking
cursor light appears in the
upper-right corner of the
screen.